Unit Manager at Incourage

We provide opportunities 10x passive income to our partners to bring an online platform selling insurance policies easily. We have a partnership with a great performance underwriter and provide the best rate from them. You can easily expand your portfolio and cross-sell by using Incourage. Considering the limited knowledge and accessibility of insurance in Africa, we believe that a combination of digital underwriting and the human touch offered by Incourage agents can increase insurance adoption in Africa.

 

Unit Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldInsurance 

About the Unit Manager role

As a Unit Manager, you will be responsible for overseeing the operations and performance of a dedicated unit within our organization. The ideal candidate should have a strong background in the insurance industry, excellent leadership skills, and a proven track record of achieving business targets. The Unit Manager will play a key role in driving the unit's success by leading a team of professionals, implementing strategic initiatives, and ensuring exceptional customer service.

Key Responsibilities:

  • Team Leadership:
    • Focus on sales and marketing initiatives.
    • Provide ongoing coaching and mentorship to ensure team members meet and exceed performance targets.
    • Foster a positive and collaborative work environment.
    • Take responsibility for agents compliance in their teams.
  • Performance Management:
    • Set and monitor Gross Written Premium (GWP) placed with agents through Incourage.
    • Analyze performance data and implement strategies to achieve business goals.
    • Conduct regular performance reviews and provide constructive feedback.
  • Strategic Planning:
    • Collaborate with senior management to develop and implement unit-specific strategies.
    • Identify opportunities for growth and efficiency improvements within the unit.
    • Stay informed about industry trends and market changes to make informed decisions.
  • Customer Service:
    • Ensure a high level of customer satisfaction through effective communication and service delivery.
    • Resolve customer complaints and inquiries in a timely and professional manner.
  • Sales and Business Development:
    • Drive sales initiatives to meet and exceed revenue targets.
    • Develop and maintain relationships with key clients and partners.
    • Identify and pursue new business opportunities.
    • Assist the BD Managers in interpreting and supporting the company’s policies and procedures and any other administrative duties.
    • Prepare and submit production reports to the BD Managers.

Note:
This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Qualifications:

  • Bachelor's degree in Business, Insurance, or a related field.
  • Previous work experience as a general insurance unit manager.
  • Proven experience in the insurance industry, with a minimum of 5 years in a managerial role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of insurance products, regulations, and industry best practices.
  • Results-driven with a track record of meeting and exceeding targets.

Method of Application

Interested and qualified? Go to Incourage on incourage.applytojob.com to apply

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