career portal

We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.   Restaurant Supervisor Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Our client a group of clubs and rstuarants is looking for Restaurant Suprvisors to join their team. A Restaurant Supervisor plays a crucial role in the day-to-day operations of a restaurant, ensuring that the establishment runs smoothly and that guests receive excellent service.  Job Description: Oversee and coordinate the work of restaurant staff, including servers, hosts/hostesses, and kitchen staff. Provide guidance, training, and support to maintain high levels of service and customer satisfaction. Ensure exceptional customer service by inte

We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.   Restaurant Manager Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Our client a group od clubs and restaurants is looking for a Restaurant Manager to join their team. Job Responsibilities Monitors and manages store staffing levels to maintain restaurant operational requirements and maintains a daily staff attendance Muster roll with the HR department. Displays a customer comes first attitude by training and holding employees accountable for delivering excellent customer service. Ensures the Profit and Loss outlined objectives of the restaurant are achieved or exceeded on a monthly basis, while assigning individual

We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization. We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.   Room Attendants Job Type Full Time Qualification Diploma Experience 1 year Location Nairobi Job Field Hospitality / Hotel / Restaurant  Our Client a goup of club and restautrant is looking to engage Room attendants to join their growing team Job Description Clean and tidy hotel rooms, ensuring they meet the established cleanliness standards. Make beds, change linens, and replenish amenities. Vacuum carpets, sweep and mop floors, and dust furniture. Clean and sanitize bathrooms, including toilets, sinks, and showers. Replenish towels, toiletries, and other guest supplies. Ensure that adequate supplies are available in each room. Inspect rooms for damages or maintenance issues and report

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.   Resort Manager Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Meru Job Field Hospitality / Hotel / Restaurant  Duties and Responsibilities Ensure the facility is sparkling clean, neat and tidy in all areas at all times. Promote a professional and hospitable image to the guest, give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude. Actively take part in sales and marketing activities of the resort and come up with growth strategies to increase revenue Maintain regular and efficient communication with the directors Take on supervisory responsibilities as required and assist in all areas operationally. Assist in the training

Superior Homes, with over 45 years of building experience, has helped thousands of families make their housing dreams come true. Superior Homes utilizes a state of the art building facility, skilled craftsmen, and the newest building technologies to offer a better way of building a new home.   General Manager Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nakuru Job Field Hospitality / Hotel / Restaurant  Responsibilities: Develop and achieve the hotel’s annual Operating Budget and Marketing & Sales Plan. Ensure monthly financial outlooks and Management Reports align with targets. Maximize room yield and hotel revenue through innovative sales practices. Ensure compliance with all legal and statutory regulations. Safeguard quality operations through internal and external audits. Address legal requirements, including Occupational Health & Safety and fire regulations. Lead and develop the Hotel Executive team for career progression. Provide effective leade

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.   EN - Duty Manager Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Duty Manager As a Duty Manager, you will be responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. What’s in it for you: Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through

Head of Front Office Operations Job Type Full Time Qualification Diploma , Vocational Experience 5 - 10 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Salary Range KSh 30,000 - KSh 50,000/month Job Details Personally and frequently verifies that guests in his operation are receiving the best possible service available. Schedules himself to be on the front during peak operation hours, checking on standards of services, and cleanliness, is greeting and assist in the check in of guests and escorts VIP guest to the room. To be demanding and critical to service standards as well as hygiene standards. To constantly strive to please all guests that he may come into contact with. Is responsible that employees project professionalism and are well trained and provide friendly and efficient service. Ensure a speedy telephone and message service at all times. Maintains an atmosphere of tranquility at the Front Desk, never giving the impression that there is a problem. Product: 

Barman Job Type Full Time Qualification Diploma , Vocational Experience 6 - 12 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Salary Range KSh 30,000 - KSh 50,000/month JOB DESCRIPTION FOR BARMAN You are responsible for the service of beverages to the guests in a friendly and courteous manner in all the restaurants or bars.  To provide efficient, expedient and courteous service to the guests leading to total guest and company satisfaction.  To check all glasses, crockery and other items needed before putting them in use. To be responsibly minded for the breakage and loss of such items.  You should be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair.  Must be familiar with all menu items, their preparation and service procedure.  To make sure that all beverages are according to menu and list specifications, properly presented and be of correct temperatures before being served.   Keep up to date with current pr

Food and Beverage Restaurant Supervisor Job Type Full Time Qualification Diploma , Vocational Experience 5 - 10 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Salary Range KSh 30,000 - KSh 50,000/month JOB DESCRIPTION FOR FOOD AND BEVERAGE RESTAURANT SUPERVISOR To liaise with the Hotel Manager on the day to day running of the hotel. To implement the consistent delivery of superior customer service through the Customer Service Program. To ensure that the department creates a professional impression to customers and team members. To participate with action on Customer Service Reports relevant to your department to achieve positive and consistent results. To act on customer feedback relevant to your areas of responsibility. This to include customer complaints and compliments. To assist with and suggest new promotional opportunities to enable departmental sales to meet and exceed budget. This to include the planning, implementation and review of promotions. To keep all

Hotel Manager Job Type Full Time Qualification BA/BSc/HND , Diploma , Vocational Experience 7 - 15 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Salary Range KSh 50,000 - KSh 100,000/month JOB DESCRIPTION FOR HOTEL MANAGER Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated  Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations  Supervise Hotel's staff  Manage the Hotel to achieve the set financial target  Meet and Greet guests  Establish and maintain cordial relationships with hotel members  Responsible for preparing budgets, marketing strategies and setting targets for the Hotel  Prepare and submit reports to the Management Committee of the Hotel  Live on Hotel's premises and be on call 24 hours a day to resolve problems or emergencies  Review and analyze expenditure, financial, and operations reports to determine requiremen

Head of Housekeeping Job Type Full Time Qualification Diploma , Vocational Experience 8 - 12 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Salary Range KSh 30,000 - KSh 50,000/month JOB DESCRIPTION FOR HEAD HOUSEKEEPER Deliver excellent customer service, at all times Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas Service all bedrooms and corridors, in line with company policy Create and work to daily job lists from the room status list, arrivals and departures list Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities Maintain the stocking levels of all point-of-sales and consumables Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment Reset lighting to the current standards Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franc...   AYS Telephone Supervisor Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.   Rooms Division Manager Job Type Full Time Qualification BA/BSc/HND Experience 4 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Mission: Are you ready to command the vital heartbeat of our hotel's operations as a dynamic Rooms Division Manager? We are searching for an individual who embodies professionalism, attention to detail, and a relentless commitment to excellence. Your role will be pivotal in orchestrating the seamless operation of our rooms division, ensuring every guest encounter is marked by sophistication and superior service. Do you have the leadership prowess and strategic mindset to guide

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.   Rooms Division Manager Job Type Full Time Qualification BA/BSc/HND Experience 4 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Description Mission: Are you ready to command the vital heartbeat of our hotel's operations as a dynamic Rooms Division Manager? We are searching for an individual who embodies professionalism, attention to detail, and a relentless commitment to excellence. Your role will be pivotal in orchestrating the seamless operation of our rooms division, ensuring every guest encounter is marked by sophistication and superior service. Do you have the leadership prowess and strategic mindset to guide

Kilimanjaro Balloon Safaris is located just outside Kimana Gate which is at the southeast section of the Amboseli National Park in Kenya. We launch our balloons from our custom-built balloon camp in the foothills of Mt. Kilimanjaro. Taking off just prior to sunrise, we rise majestically above the Amboseli Ecosystem to watch the sun gently kiss the slopes ...   Balloon Safari Camp Manager Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 5 years Location Kajiado Job Field Hospitality / Hotel / Restaurant  Purpose of the Position The Camp Manager is responsible for effective management of the overall Camp. Key Accountabilities Typical duties included are, but not limited to: Duties and Responsibilities Ensure the management of all employees at the camp, including daily oversight, disciplinary issues, off duty roster and approvals, payment of medical reimbursements and implementation of Human Resource (HR) documentation and requirements, Guest Experience and Hosting of all

Ikigai is a coworking office space in Nairobi that promotes wellness by creating workspaces that blend into the natural environment. We believe that individuals are more creative, healthier and happier in the outdoors. Whether you require a desk, a private office, a quiet place to hold a meeting or a secluded area to hold an event, our green spaces promot...   Barista Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Who We are Looking For The Roasted Truth Barista will be responsible for delivering an excellent experience for all Roasted Truth (Ikigai’s specialty in-house café) customers. You are the right person if you enjoy wearing many hats. You’re energized by people and work well in a team. You’re a details person! You thrive in a busy environment and meet all your deadlines with ease and excellence! You are super organized, multitask better than anyone, and can handle numerous moving parts. You’re resilient.

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.   F&B Hostess Job Type Full Time Qualification Diploma Experience 1 year Location Nairobi Job Field Hospitality / Hotel / Restaurant  Job Summary: To welcome the guests by greeting them as per the standards and respond to customer queries and resolving issues in a timely and efficient  manner to ensure customer satisfaction. Key Responsibilities: Welcoming and greeting guests warmly as they enter, and putting them on  a waiting list as necessary.  Communicating accurate wait times. Managing the seating arrangement by allocating guests to tables and  getting them seated in the correct table.  Seating guests and distributing menus.  Walk guests to their table and ensure they have menus to start perusing  before a waiter or waitress takes over.  Light cleaning around the restaurant (like wiping down menus and tables).  Enga

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and franc...   Guest Relations Supervisor Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Hospitality / Hotel / Restaurant  JOB SUMMARY Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services

We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business   Assistant Restaurant Manager Job Type Full Time Qualification Diploma Experience 1 year Location Nairobi Job Field Hospitality / Hotel / Restaurant  Role Statement Purpose: Manages daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.Strives to improve guest continually and employee satisfaction and maximize financial performance in areas of responsibility. Key Responsibilities: Provide feedback and coaching to the team regularly. Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members. Is capable of handling irate customers with a friendly/calm attitude. Ensures product quality and great service. Priorities tasks effectively to ensure the most important tasks are completed on time. Seeks, liste

This is the story of a different place. A place where conveniences, thoughtful service and flexible spaces help guests and colleagues move seamlessly from work to play, from frenzied to relaxed. We are that welcoming place, where guests and colleagues find uncomplicated experiences in a casual atmosphere. Our Hyatt House and Hyatt Place hotels are designed t... Read more about this company   Stewarding Manager Job Type Full Time Qualification BA/BSc/HND Experience 2 years Location Nairobi Job Field Hospitality / Hotel / Restaurant  Summary Welcome to Hyatt Regency Nairobi! We are the go-to gathering place—a dynamic spot where guests relax, meet, engage and recharge. Here, we do things the smart way, not just the way they’ve always been done before. We’re always thinking one step ahead, satisfying guests’ needs in unique, delightful and surprising ways, as they go through their day. We’re innovators in the hospitality business and experts at providing the experiences, care and amenities