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Operations Customer Expert (Customer Service Representative) - Mombasa Based at Teleperformance Kenya

TP is a trusted partner to many of the world’s leading brands because our advanced business solutions help them deliver truly integrated, human-centric experiences while optimizing business processes and performance.   Operations Customer Expert (Customer Service Representative) - Mombasa Based Job Type Full Time , Onsite Qualification BA/BSc/HND , Diploma Experience 1 year Location Mombasa Job Field Customer Care  Responsibilities Maintaining a positive, friendly, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries via phone and through emails and chats. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out to enable you respond to customer inquiries efficiently. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing ...

Senior Project Coordinator at Thomson Reuters

Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.   Senior Project Coordinator Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Nairobi Job Field Project Management  About the Role As Senior Project Coordinator at the Thomson Reuters Foundation, you will: Take lead in project activity forecasting, planning, coordination and execution, managing activity budgets, and leading on logistics. Take lead in outreach and onboarding of participants to the project, including vetting and onboarding. Provide logistical support for remote activities including workshops and mentoring schemes. Work closely with the Portfolio Manager to monitor the project plan and deliverables, keeping documents update...

Recruitment Analyst at Athena

Athena Consulting is an international business advisory and human capital consulting company based in Nairobi.   Recruitment Analyst Job Type Full Time Qualification BA/BSc/HND Experience 2 - 4 years Location Nairobi Job Field Human Resources / HR  Role Overview The Recruitment Analyst plays a critical operational role in ensuring a seamless candidate journey from offer stage through onboarding. This role is responsible for managing candidate onboarding, coordinating and expediting background checks, maintaining consistent candidate communication, and ensuring efficient handling of recruitment distribution channels. The Recruitment Analyst ensures compliance, timeliness, and high-quality candidate experience while supporting recruitment velocity and operational continuity. Duties & Responsibilities Onboarding (Candidate Onboarding) Facilitate end-to-end onboarding for successful candidates Issue recruitment agreements and ensure completion of required documentation Track p...

Corporate Dealer at Co-operative Bank of Kenya

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeti...   Corporate Dealer Job Type Full Time Qualification BA/BSc/HND Experience 4 years Location Nairobi Job Field Banking  The Role Specifically, the successful jobholder will be required to:  Develop and nurture strong relationships with corporate clients to understand their financial objectives, risk tolerance, and treasury requirements. Collaborate with clients to assess their exposure to foreign exchange risk, interest rate risk, and other market uncertainties. Provide expert advice and customized solutions to help clients achieve their financial goals. Execute foreign exchange transactions, including spot, forward, an...

Bookkeeper at Code for Africa (CfA)

Code for Africa (CfA) uses technology and #OpenData to empower citizens. We give citizens actionable information for better-informed decision making and digital tools to amplify their voices, so that they can hold the authorities (both governmental and corporate) to account.   Bookkeeper Job Type Full Time Qualification BA/BSc/HND , Diploma Experience 3 years Location Nairobi Job Field Finance / Accounting / Audit  Required : minimum requirements include: A certificate, diploma, or degree in Accounting or Finance At least 3 years of relevant bookkeeping or financial management experience Demonstrable financial management and recordkeeping skills Strong organisational skills with the ability to meet deadlines and work with minimal supervision Strong decision-making skills and keen attention to detail Excellent written and verbal communication skills in English Proficiency in remote cloud-based tools such as Google Workspace and Slack Working knowledge of financia...

Regional Socio-Emotional Learning Lead at Lutheran World Federation

The Lutheran World Federation (LWF; German: Lutherischer Weltbund) is a global communion .The Department for World Service is the LWF's humanitarian arm. It has programmes in 32 countries. The LWF is a member of ACT Alliance.   Regional Socio-Emotional Learning Lead Job Type Full Time Qualification BA/BSc/HND , MBA/MSc/MA Experience 7 years Location Nairobi Job Field Education / Teaching  Key Duties and Responsibilities Strategic Technical Leadership on SEL Provide Regional leadership on integrating Socio-Emotional Learning (SEL) as a core component of holistic and transformative education. Support the development and implementation of SEL strategies that align with systems-level change and long-term sustainability. Ensure SEL approaches are grounded in evidence, contextually adapted, and integrated into curriculum delivery, teacher practice, and school improvement processes. Promote learner-centered pedagogies that strengthen agency, wellbeing, and  inclusive p...

Cost Controller at Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties   Cost Controller Job Type Full Time Qualification BA/BSc/HND Experience 5 years Location Nairobi Job Field Finance / Accounting / Audit  The role provides accurate cost data to the Accounting & Control team and Department Heads to support daily operations, budgeting, and profit center management. It ensures that materials management systems are properly used, variances are investigated, and corrective actions are implemented. Cost Control & Reporting Prepare daily and monthly cost reports (e.g., Food & Beverage Actual vs Potential). Provide cost summaries for financial reporting. Analyze General Stores issues against budget. Collate and journalize month-end inventory figures. Inventory Management & Audit Audit inventory transactions and authorize adjustments. Participate in month-end and periodic stocktakes. Reconcile inventory var...