Career Opportunities at Britam
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Read more about this company
Read more about this company
Corporate Health CSE
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 - 4 years
- LocationNairobi
- Job FieldInsurance , Medical / Healthcare
Job Purpose:
- Growth of medical insurance business to meet set annual premium targets
Key responsibilities
- Secure new business directly or through intermediaries in all the business channels.
- Maintain excellent customer service to intermediaries and clients.
- Service existing business.
- Follow up on renewals for medical insurance business.
- Forward proposal forms and all KYC documents to underwriting department.
- Ensure timely collections of premium as per the credit control policy.
- Prepare weekly reports as required by the BDM Corporate health.
- Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
- Respond to customer and client enquiries.
- Delegated Authority: As per the approved Delegated Authority Matrix.
- Perform any other duties as may be assigned from time to time.
Knowledge, experience and qualifications required
- Bachelors’ degree in a business-related field.
- Professional qualification in Insurance (ACII, IIK).
- 2-4 years’ relevant experience in the insurance industry.
Leadership category responsibility framework (Core Competencies) Emerging Leaders in Britam need to:
- Plan, direct and apply efficiencies and resources to optimise output and profitability against time, cost, and team targets.
- Effectively communicate strategic and operational departmental goals and objectives to peers and others to ensure proper implementation.
- Ensure that department priorities are adhered to and effectively communicated.
- Ensure competent and effective people resources through appropriate coaching, development, and people supervision as appropriate.
- Embody a high performance, proactive culture.
- Effectively ensure the adherence to key performance areas, deadlines, and goals to optimize operational effectiveness.
- Effectively communicate resource needs, possible opportunities, and achievements to management to aid them in their decision-making.
- Effectively set and monitor priorities and objectives for more junior staff.
- Understand and communicate objectives in relation to the larger organizational impact.
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
- Appropriately model the company values while setting the pace and energy for delivering.
- Effectively manage and communicate change within the department to increase staff and process effectiveness.
- Provide access to accurate and consistent information and services across all channels.
- Ensure a seamless experience for clients.
- Improve service delivery for clients.
- Engage in continuous brand building to become the trusted partners to clients.
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