Food & Beverage Supervisor at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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Food & Beverage Supervisor

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3years
  • LocationNairobi
  • Job FieldCatering / Confectionery 

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

What you will be doing:

Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service 
  • Supervise the F&B Outlet team in all aspects of the department and ensure service standards are followed 
  • Maximize revenues by upselling and following budget guidelines 
  • Handle guest concerns, reacting quickly and professionally 
  • Balance operational and Colleague needs 
  • Have full knowledge of all menus and promotions 
  • Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet 
  • Follow outlet policies, procedures and service standards 
  • Follow all safety and sanitation policies when handling food and beverage 
  • Other duties as assigned

Your experience and skills include:

  • Previous Food and Beverage leadership experience preferred 
  • Previous Point of Sale system experience required 
  • Computer literate in Microsoft Window applications required 
  • University/College degree in a related discipline preferred 
  • Excellent communication and organizational skills 
  • Strong interpersonal and problem solving abilities 
  • Highly responsible & reliable 
  • Ability to work well under pressure in a fast paced environment 
  • Ability to work cohesively as part of a team
  • A second foreign language is a plus

Method of Application

Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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