Executive Housekeeper at Accor

We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We’re so much more than hotels — we’re creating innovative lifestyle e...

 

Executive Housekeeper

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience3 years
  • LocationNairobi
  • Job FieldJanitorial Services 

Job Description

  • In charge of Housekeeping & Laundry Department, including management of rooms, public areas, linen, staff uniform, room amenities and relevant supplies
  • Maintain a consistent focus on improving the overall flow of housekeeping operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs
  • Creates and maintains good working relationships within the department and across other departments such that a high level of morale is sustained.
  • Ensure guest rooms status is communicated to the Front Desk in a timely and efficient manner.
  • Controls all purchases for the department and is consistently aware of quality and cost.  Keeps a record of all items purchased and reviews the monthly budget alongside the hotels management accounts to ensure consistent monitoring of all housekeeping related items and services.
  • Controls department labour cost as directed by the Talent and Culture Department.
  • Oversees operation of Laundry/Valet and Uniform Room.
  • Is responsible for the preparing of the annual Housekeeping budget and the annual linen requisition.
  • Manages uniforms for all employees 
  • To conduct regular Housekeeping Meetings to keep employees informed of policies and procedures, special events, further improvement plans and Guest comments.

Qualifications

  • Advanced Diploma or Degree in Hospitality/Tourism/Hotel Management or equivalent
  • At least 3 years of working experience in a similar position in a 4/5* Hotel
  • Working knowledge of Opera 
  • Proven hands on management style and ability to lead through example in all areas is essential
  • An eye for detail
  • Highly innovative
  • Good interpersonal and communication skills
  • Team spirit, high productivity and able to work under pressure
  • Energetic, result-oriented and prepared to face challenges

Additional Information

Your team and working environment:

  • Dynamic working environment.
  • Defined development career path.
  • Friendly and supportive team

Method of Application

Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply

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