Housekeeping Supervisor at Summit Recruitment and Search

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. We have a leading proven track record in our field in South Africa, Uganda, Ethiopia, Tanzania, Rw...

 

Housekeeping Supervisor

  • Job TypeContract
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNanyuki
  • Job FieldHospitality / Hotel / Restaurant 

Key Responsibilities:

  • Regularly inspect guest cottages and surrounding areas for cleanliness, hygiene, and maintenance.
  • Collaborate with QA and Maintenance Managers on preventative maintenance.
  • Assist the hospitality manager with guest rooming and conduct room orientations.
  • Build relationships with guests through meet & greet, feedback solicitation, and engagement.
  • Ensure turndown and room service meet standards and guest needs.
  • Address guest comfort issues in collaboration with the Hospitality Manager.
  • Manage and monitor inventory of cleaning supplies, detergents, linens, and other housekeeping materials.
  • Conduct inventory checks and order supplies as needed, ensuring proper storage and safety.
  • Oversee maintenance and repair of laundry equipment and schedule regular servicing.
  • Regularly inspect finished laundry for quality and efficiency.
  • Maintain records of inspections, cleaning schedules, and inventory.
  • Assist in budget preparation and control for housekeeping and laundry departments.
  • Produce clear reports and effective handovers before leave periods.
  • Plan and communicate housekeeping team duties and manage leave schedules.
  • Facilitate training and provide immediate feedback to team members.
  • Review and train staff on SOPs, safety procedures, and emergency protocols regularly.
  • Manage the performance development program for all team members.
  • Participate in the recruitment process as necessary.

Qualifications:

  • Must have a bachelor’s degree in hospitality.
  • Must have 5+ years’ experience as housekeeping supervisor and with vast experience in laundry for a high-end hotel.
  • Must be proficient in world-class housekeeping standards.
  • Strong leadership and team management skills handling both housekeeping and laundry teams.
  • Excellent planning, organizing, and time management abilities.

Method of Application

Interested and qualified? Go to Summit Recruitment and Search on www.summitrecruitment-search.com to apply

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