Client Services Manager - Architecture and Interiors at Nathan Digital

We build hyper-customized ERP solutions for clients spanning over 80+ industries across the MENA Region, supporting SMB's, Multi-Nationals and Government entities. Our cloud based software suite includes HRMS, CRM, Accounting, Supply Chain Management, Logistics, Business Intelligence and more.

 

Client Services Manager - Architecture and Interiors

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 - 2 years
  • LocationNairobi
  • Job FieldBuilding and Construction 
  • Salary RangeKSh 50,000 - KSh 100,000/month

Key Responsibilities:

  • Project Planning:
    • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
    • Develop comprehensive project plans to be shared with clients as well as other staff members.
  • Team Coordination:
    • Direct and manage project development from beginning to end.
    • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
    • Ensure that all projects are delivered on time, within scope, and within budget.
  • Communication:
    •  Develop and deliver progress reports, proposals, requirements documentation, and presentations.
    •  Communicate effectively with team members and stakeholders in a timely and clear fashion.
  • Risk Management:
    • Identify potential crises and devise contingency plans.
    • Conduct risk management to minimize project risks.
  • Resource Management:
    • Estimate the resources and participants needed to achieve project goals.
    • Draft and submit budget proposals and recommend subsequent budget changes where necessary.
  • Quality Assurance:
    • Ensure that all projects are delivered to the highest quality standards.
    • Track project performance, specifically to analyze the successful completion of short and long-term goals.

Experience:

  •  Proven working experience in project management in the ERP Software.
  •  Solid technical background with understanding and/or hands-on experience in software development and web technologies.

Skills:

  •   Excellent client-facing and internal communication skills.
  •   Excellent written and verbal communication skills.
  •   Solid organizational skills including attention to detail and multitasking skills.
  •   Strong working knowledge of Microsoft Office and project management software (e.g., Microsoft Project, Asana, Trello).

Other:

  •  Ability to work independently and as part of a team.
  •  Strong analytical and problem-solving skills.
  •  Ability to handle multiple projects and prioritize effectively.

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

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