Client Services Manager - Architecture and Interiors at Nathan Digital

We build hyper-customized ERP solutions for clients spanning over 80+ industries across the MENA Region, supporting SMB's, Multi-Nationals and Government entities. Our cloud based software suite includes HRMS, CRM, Accounting, Supply Chain Management, Logistics, Business Intelligence and more.

 

Client Services Manager - Architecture and Interiors

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 - 2 years
  • LocationNairobi
  • Job FieldBuilding and Construction 
  • Salary RangeKSh 50,000 - KSh 100,000/month

Key Responsibilities:

  • Project Planning:
    • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
    • Develop comprehensive project plans to be shared with clients as well as other staff members.
  • Team Coordination:
    • Direct and manage project development from beginning to end.
    • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
    • Ensure that all projects are delivered on time, within scope, and within budget.
  • Communication:
    •  Develop and deliver progress reports, proposals, requirements documentation, and presentations.
    •  Communicate effectively with team members and stakeholders in a timely and clear fashion.
  • Risk Management:
    • Identify potential crises and devise contingency plans.
    • Conduct risk management to minimize project risks.
  • Resource Management:
    • Estimate the resources and participants needed to achieve project goals.
    • Draft and submit budget proposals and recommend subsequent budget changes where necessary.
  • Quality Assurance:
    • Ensure that all projects are delivered to the highest quality standards.
    • Track project performance, specifically to analyze the successful completion of short and long-term goals.

Experience:

  •  Proven working experience in project management in the ERP Software.
  •  Solid technical background with understanding and/or hands-on experience in software development and web technologies.

Skills:

  •   Excellent client-facing and internal communication skills.
  •   Excellent written and verbal communication skills.
  •   Solid organizational skills including attention to detail and multitasking skills.
  •   Strong working knowledge of Microsoft Office and project management software (e.g., Microsoft Project, Asana, Trello).

Other:

  •  Ability to work independently and as part of a team.
  •  Strong analytical and problem-solving skills.
  •  Ability to handle multiple projects and prioritize effectively.

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Stores Clerk at Stratostaff

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.   Stores Clerk Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Procurement / Store-keeping / Supply Chain  ROLE PURPOSE   The ideal candidate will bring strong technical knowledge of spare parts, a solid understanding of inventory systems, and the ability to manage multiple stores efficiently. They will manage inventory across all store locations, including receiving and verifying deliveries, organizing and labeling stock, and issuing parts to mechanics and service teams. The role includes conducting regular stock checks, reconciling variances, liaising with suppliers and procurement on replenishment, maintaining accurate ERP records, and preparing inventory reports. The Stores Clerk will also help improve processes to strengthen stock control and operat...
Read more