Planners (Dispatch Coordinators) at DHL

Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellen...

 

Planners (Dispatch Coordinators)

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience3 years
  • LocationNairobi
  • Job FieldLogistics  , Procurement / Store-keeping / Supply Chain 

 About the role Key duties and responsibilities

  • Efficiently plan transportation routes to maximize delivery efficiency, considering factors such as distance, traffic, and time constraints.
  • Optimize routes to minimize fuel consumption, reduce transit times, and enhance overall cost-effectiveness.
  • Communicate with drivers to provide detailed instructions regarding routes, schedules, and any special delivery requirements.
  • Monitor driver progress and address any unforeseen challenges or deviations from the plan promptly.
  • Utilize transportation management systems (TMS) and tracking tools to monitor the real-time status of shipments and vehicles.
  • Respond swiftly to disruptions, traffic incidents, or other issues affecting the transportation schedule.
  • Act as a central point of contact for drivers, internal teams, and external stakeholders.
  • Be actively involved in and support change initiatives.
  • Facilitate effective communication to ensure everyone is informed about changes, delays, or other relevant updates.
  • Generate regular reports on key performance indicators (KPIs) related to transportation efficiency.
  • Maintain accurate records of transportation activities, including delivery times, delays, and any incidents.
  • Identify and address issues related to transportation, such as delays, vehicle breakdowns, or unexpected changes in delivery requirements.
  • Collaborate with drivers and relevant teams to implement effective problem-solving strategies.
  • Work within operating areas as determined by management and the needs of the business.
  • Carry out duties following standard operating procedures and safe working practices.

About you

  • Relevant University degree or Diploma in Logistics.
  • Educated to High School as a standard.
  • 3+ years’ Experience in Warehouse Operations.
  • Familiarity with transportation management systems (TMS) and route optimization software.L84.
  • Microsoft Office proficiency.
  • Excellent communication skills (verbal and written).
  • Well-organized individuals and results oriented.

Method of Application

Interested and qualified? Go to DHL on careers.dhl.com to apply

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