Sales Manager at Plaza Premium Group

We are pioneers in airport hospitality, having introduced the world’s first independent lounge 25 years ago. Today, we operate the largest network of global airport lounges and offer award-winning hospitality services. We also provide passenger service solutions to meet the needs of all travelers, regardless of their origin or destination. We strive to make every journey comfortable, convenient, secure, and enjoyable.

 

Sales Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

Job Description

Sales Strategy Development and Execution

  • Develop and implement comprehensive sales strategies to achieve and exceed annual sales targets.
  • Develop and execute strategic plan to achieve sales targets and expand our reach with potential B2B (airports/ airlines/ banks/ corporates/ travel agencies, etc.) and B2C customer base for Plaza Premium Lounges products and services offered by Plaza Premium Group.
  • Identify and target potential high-net-worth clients, travel agencies, and corporate partners.
  • Analyse and track partners’ performance to identify business potentials and opportunities.
  • Manage the entire sales process from lead generation to closing, ensuring a seamless experience for clients.
  • Seeking out new major clients and forming working relationships with the key customers in your market.
  • Effectively communicate PPG’s value proposition through proposals and presentations.
  • Accurately forecasting future sales and market trends to adapt to shifts and direction of sales strategy in the marketplace to maximize company profit.

Sales Discipline

  • Accurately track and update of sales pipeline and revenue.
  • Disciplined approach to account management and tracking of sales calls.
  • Manage the entire sales process from lead generation to closing, ensuring a seamless experience for clients.
  • Adherence to all sales procedures and processes.
  • Maintain effective control of local sales budget and expenses

Relationship Management

  • Build and maintain strong relationships with clients, offering personalized service and support.
  • Address client inquiries and resolve any issues promptly to ensure high levels of customer satisfaction
  • Partner with customers to understand their business needs and objectives to grow both current and new business.
  • Liaise with other internal departments to articulate clients’ needs accurately (e.g. operations, IT, legal, finance, marketing.
  • Serving as a business representative at major industry events, conferences, trade shows, and expositions.

To Be Successful In This Role You Will:

  • Have a degree in Marketing, Business Administration or related discipline with a minimum of 5 years’ experience in a sales discipline.
  • Able to demonstrable experience in a sales role, meeting or exceeding targets.
  • Possess extensive understand the hospitality environment with a network in airline, banking & credit card products will be a definite advantage.
  • Have ability to take decisive actions, work under pressure with good prioritization skills.
  • Possess strong listening, negotiation and presentation skills, excellent interpersonal and communication skills, ability to present and influence others.
  • Betray a strong ability in cross-team cooperation and project management.
  • Possess excellent customer service and interpersonal skills, results-oriented and highly motivated individual.
  • Have Strong interpersonal and problem-solving abilities and to plan with a strong attention to detail.
  • Ability to work well under pressure in a fast-paced environment.

Method of Application

Interested and qualified? Go to Plaza Premium Group on www.linkedin.com to apply

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