Director Performance Contracting, Governance, Monitoring & Evaluation at Nairobi City County Public Service Board
Our mission is tp provide affordable, accessible and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team.
Director Performance Contracting, Governance, Monitoring & Evaluation
- Job TypeFull Time
- QualificationBA/BSc/HND , MBA/MSc/MA
- Experience8 years
- LocationNairobi
- Job FieldData, Business Analysis and AI
Job Requirement
- Masters’ degree in Business Administration (Strategic Management), Governance and Leadership or a related field from a recognized institution.
- Bachelor’s degree in Information Management, Business Administration, Governance and Leadership or a related field from a recognized institution.
- Eight (8) years relevant work experience, (2) years of which in senior management position dealing with Performance Management, Governance, Strategy Execution and Monitoring and Evaluation.
- Any performance management courses certification
- Any Governance and Leadership courses certification
- Certificate in Strategic Leadership Development Programme course not less than (4) weeks from a recognized institution
- Knowledge in relevant legislation such as county laws
- Knowledge of professional standards such as the code of conduct and ethics
- Computer literacy
- Monitoring and evaluation skills
- Project Management skills
- Performance management skills
- Report writing
- Communication skills
- Interpersonal skills
- Organizational skills
- Ability to work under pressure
- Negotiation skills
- Teamwork
- Problem solving skills
- Must meet requirements set out in chapter six (6) of the constitution of Kenya
Job Description
Managerial/Supervisory Responsibilities
- Develop the overall framework of the monitoring and evaluation activities and clarify the responsibilities and prepare the work plan and the detailed budget for the monitoring and evaluation activities;
- Develop and implement a strategic vision for performance contract management aligned with the overall goals and objectives of Nairobi City County.
- Collaborate with senior leadership to establish performance priorities and metrics that align with the county's strategic plan.
- Oversee and monitor institutionalization of Integrated Result Based Management enhancing RBM leadership capacity building for change and development
- Guide and coordinate the review of programme result chain including: providing technical advice for the revision of performance indicators; ensuring that realistic intermediate and end-of- programme targets are defined;
- Coordinate implementation of public participation monitoring and evaluation in line with the legal frameworks.
- Coordinate baseline study on monitoring and evaluation in the county and identifying sources of data, collection methods and resources needed and related cost;
- Oversee and promote ethics and integrity culture in line with existing legal framework and create synergy with constitutional established institutions i.e Ethics and Anti-Corruption Commission (EACC), Ombudsman etc.
- Oversee transformation and monitoring of the quality and effectiveness of County Huduma Integrated Service Delivery (One-Stop shop) for quality service delivery sustainability
- Re-engineering of business processes to ensure efficiency and effectiveness in service delivery
- Promote common service delivery standards and performance benchmarks for the provision of citizen services
- Implementation of the Quality Management System that will lead to ISO certification
- Establish and maintain a knowledge repository or database to store, organize, and disseminate knowledge assets.
- Implementation and translation of the County Vison Mission into a strategy though the balanced scorecard
- Any other duties that may be assigned
Operational Responsibilities/ Tasks
- Coordinate the preparation of all monitoring and evaluation reports; guide staff and executing partners in preparing their progress reports in accordance with approved reporting formats and ensure their timely submission;
- Lead the design and development of performance contracts, ensuring they are SMART (Specific, Measurable, Achievable, Relevant, Time-bound) and aligned with organizational goals.
- Designing of performance contract, re-negotiation and negotiation of targets.
- Aligning PC targets to strategic plan and CIDP
- Vetting of Performance contract according to PC Guidelines.
- Cascading Performance Contract to Lower Units
- Preparation undertaking RRI leadership orientation and challenge area crafting.
- Sharpening of the RRI goals
- Coaching the RRI leaders and team members to optimize team energy and participation throughout the process.
- Organizing mid-term, wrap up reviews and 100-days celebration ceremony and clarifying follow up action that will ensure RBM sustainability and success.
- Prepare consolidated progress reports for the Management including identification of problems, causes of potential bottlenecks in implementation, and providing specific recommendations;
- Foster participatory planning and monitoring; organize and provide refresher training in monitoring and evaluation for programmes and implementing partner staff, local organizations and primary stakeholders with a view of developing local monitoring and evaluation capacity;
- Facilitate reflection exercises on key internal and external research produced to promote evidence-based planning;
- Facilitate exchange of experiences by supporting and coordinating participation in network of programmes in county sharing common characteristics;
- Provide regular summaries of key issues raised through complaints mechanism to the field office Management and senior staff of departments with recommendations;
- Monitor and evaluate the implementation of the County Strategic plan by establishing performance strategic plan measures and metrics across all the county sectors/ departments/ sub-counties and translating strategy in to operational terms
- Supervise the work of the Monitoring and Evaluation office staff; provide guidance and technical support;
- Create synergy with other performance management, monitoring and evaluation, ethics and integrity stakeholders etc.
- Representing the Directorate in meetings relating to service delivery transformation, performance management/result based management, and monitoring and evaluation
- Any other duties that may be assigned.
Method of Application
Interested and qualified? Go to Nairobi City County Public Service Board on cpsb.nairobi.go.ke to apply
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