Principal Customer Service/Public Relations Officer - 2 Posts at Nairobi City County Public Service Board

Our mission is tp provide affordable, accessible and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team.

 

Principal Customer Service/Public Relations Officer - 2 Posts

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldCustomer Care 

Job Requirement

  • Served at least (3) years in the middle level management in Public service 
  • Bachelor degree in following disciplines in Social Sciences: International Relations, Public/ Business Administration it’s equivalent from a recognized institution.
  • Demonstrate outstanding professional competence and administrative ability in the management of public affairs
  • CPS (K) is an added advantage.

Job Description

  • Co-ordinate and supervise Customer Service at the Sub County Level;
  • Draw and implement the Sub County Customer Service Annual work plan.
  • Draw, maintain and update the stakeholders register.
  • Supervise, manage and coordinate the activities of all Customer Service officers.
  • Compile and submit monthly, quarterly and annual Customer Service reports to the Assistant Director Customer Service.
  • Any other related duties as maybe assigned by the supervisor(s).

Method of Application

Interested and qualified? Go to Nairobi City County Public Service Board on cpsb.nairobi.go.ke to apply

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