Tour Consultant at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Tour Consultant

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 years
  • LocationNairobi
  • Job FieldConsultancy  , Travels & Tours 

Duties:

  • Prepare quotations for clients, doing hotel bookings for clients and preparing itineraries to the various destinations of interest
  • Organizing client pick-ups for safaris and airport transfers, negotiate rates with hotels, maintaining client files and proper filing and receiving, invoicing and following up payments from clients.
  • Preparing tour packages for different destinations local and international
  • Product Distribution – Both Local & International packages targeting different events/Seasons, products to be released as per the Product plan timelines
  • To ensure up-to date products on Website & social media
  • Monthly product performance reports to monitor effect on the market
  • Preparation of tailor-made itineraries, costing and providing competitive quotations to clients;
  • Bookings / Reservations and Reconfirmations;
  • Tour briefing – providing details to the clients on the services booked, general information and requirements;
  • Follow up after the service provision / De briefing;
  • Selling of other related services e.g. insurance, tickets;
  • Responsible for obtaining correct documents, visa fees and advice visa checklist to the customer.

LEVEL OF EDUCATION AND QUALIFICATION

  • Relevant university Degree or Diploma
  • Minimum 2 years’ and above hands on experience as a Tour Consultant in a busy tours company
  • Exceptional knowledge of local and international tour destinations
  • Knowledge of Air Ticketing (Added advantage)
  • Ability to use various tours/hotel booking systems
  • Online tours selling experience
  • Have good knowledge of B2B segments
  • Ability to design tour packages and prepare itineraries for clients
  • Good product knowledge
  • Excellent written and oral communication skills and interpersonal skills
  • Good relationships with various partners-hotels, ground handlers, airlines etc
  • Possess a lot of drive and passion for the job

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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