Admin and Operations Assistant at Nani Employee Leasing Company (Nani EL)

The Nani Employee Leasing Company (Nani EL) is an employer professional organization focusing mainly on leasing out low and medium cadre staff in all sectors of the economy. Specifically, Nani EL deploys well trained domestic assistants, nursery school assistants, office assistants and factory cleaners to its individual and corporate clients.

 

Admin and Operations Assistant

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience1 - 3 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 
  • Nani Employee Leasing Company Limited is seeking a highly organized and proactive Administrative & Operations Assistant stationed at Nairobi office to support internal operations, client onboarding, and administrative tasks in an E-mobility Company. This role will involve coordinating day-to-day office activities, assisting with clients registrations on our platform, supporting operational workflows, and occasionally handling logistics that may require driving. The ideal candidate should be detail-oriented, tech-savvy, and possess a valid driver’s license to facilitate smooth execution of tasks.

Key Responsibilities:

Administrative Support

  • Manage office communications, schedules, and document filing.
  • Handle inquiries from clients, partners, and team members professionally.
  • Maintain and update company records, databases, and internal documentation.
  • Assist in procurement processes, coordinating with vendors and suppliers.

Client Onboarding & Platform Support

  • Guide and onboard new clients onto the Company platform, ensuring a seamless registration process.
  • Provide training and assistance to clients using the platform.
  • Address customer inquiries and escalate technical issues when necessary.
  • Maintain accurate client records and generate reports on onboarding progress.

Internal Operations Assistance

  • Support daily business operations, including coordinating deliveries, fleet management support, and scheduling maintenance.
  • Assist in organizing meetings, preparing reports, and tracking key performance indicators (KPIs).
  • Coordinate logistics, including the movement of vehicles, deliveries, and operational supplies.

Driving & Logistics Support

  • Occasionally drive company vehicles to assist with operational errands, such as deliveries, pickups, or site visits.
  • Ensure compliance with company vehicle policies and organize basic vehicle maintenance checks.

Required Qualifications & Skills:

  • Diploma or Bachelor's degree in Business Administration, Operations Management, or a related field.
  • 1-3 years of experience in administrative support, operations, or customer service roles.
  • Strong organizational skills and attention to detail.
  • Proficiency in using office productivity tools (e.g., Microsoft Office, Google Suite).
  • Excellent communication skills, both written and verbal.
  • Customer service experience, with the ability to onboard and train users on digital platforms.
  • Ability to multitask and work in a fast-paced environment.
  • Must possess a valid driver’s license and be comfortable driving as part of job duties.

Preferred Qualifications:

  • Experience in mobility, logistics, or tech-enabled services is an added advantage.
  • Knowledge of CRM systems or fleet management tools.
  • Familiarity with last-mile delivery, fleet management, or vehicle logistics.

How to Apply:
Interested candidates should submit their CV and a short cover letter explaining their suitability for the role to hr@nani.co.ke with the subject line “Administrative & Operations Assistant Application and expected Salary. Failure to follow these instructions will result to disqualification. Applications will be reviewed on a rolling basis.

Method of Application

Interested candidates should send their CV and detailing their experience and suitability for the role to hr@nani.co.ke with subject as:

Sales Executives - Region of Interest

Customer Support & Experience Lead Application and expected Salary

Applications with no Subject as requested will be automatically disqualified. Applications will be reviewed on a rolling basis.

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