Assistant Engineer - 6 Posts at Ministry of Health

Vision A Healthy, productive and globally competitive nation Mission To build a progressive, responsive and sustainable health care system for accelerated attainment of the highest standard of health to all Kenyans Goal Attaining equitable, affordable, accessible and quality health care for all Mandate Health policy Health regulation National referr...

 

Assistant Engineer - 6 Posts

  • Job TypeContract
  • QualificationDiploma
  • Experience
  • LocationNairobi
  • Job FieldICT / Computer 

Job Description

  • As an Assistant Engineer, you will report to a Software Engineer and assist in developing, testing, and maintaining digital health systems. You will ensure compliance with system requirements, troubleshoot technical issues, and contribute to system improvements.
  • Your role includes supporting technical design, quality assurance, and documentation of system processes. Strong technical problem-solving skills and attention to detail are essential.

Key Responsibilities

  • Supporting the Preparation, submission and approval of technical designs, architecture, system requirements to meet overall project goals;
  • Supporting the Implementation of quality control measures to ensure project deliverables meet the required standards;
  • ensuring Quality of Product/Services Design work produced by respective team, enforcing design standards, accessibility, and best Practices;
  • Undertaking System testing for every System and submit report to the technical lead for approval;
  • Developing and roll out a process that embeds ideation, prototyping and validation aspects of a System/Service Design Process;
  • Developing roll out and own Cluster-wide Metrics focused on user experience.
  • Identifying, monitoring, diagnosing, administering and resolving routine technical issues in software development;
  • Conducting detailed troubleshooting using appropriate tools and techniques to resolve issues;
  • Documenting and escalating unresolved technical issues to the appropriating level for advanced support if necessary;
  • Handling complex technical issues escalated from initial troubleshooting that require deeper expertise;
  • Utilizing specialized tools to identify and resolve advanced issues, minimizing downtime and ensuring minimal disruption to users;
  • Providing clear, professional communication to end-users regarding the status of their issues, including regular updates on progress and resolutions;
  • Creating and maintaining documentation of technical issues, resolutions, and processes for the knowledge base; and
  • Preparing regular and ad hoc reports on technical support activities, issues resolved, and incident trends, providing insights to management for decision- making.  

Required qualifications, Skills and Experience

  • Diploma in computer science, Information Technology, Digital Health, Health Informatics, electrical and electronics engineering telecommunication engineering or equivalent qualifications from a recognized institution;
  • Experience in using data and analytical abilities to help solve problems and make decisions;
  • Strong stakeholder and strategic partners acquisition skills;
  • High professional and ethical standards;
  • Proven expertise in technical issues involving software development, and networking.

Method of Application

Background and Context

The Ministry of Health (MoH) is the Government body whose key mandate is to build a progressive, responsive and sustainable healthcare system for accelerated attainment of the highest standard of health to all Kenyans as enshrined in the Constitution of Kenya 2010.

The Ministry is undertaking an elaborate process to digitize its health ecosystem; a key enabler towards realization of Universal Health Coverage; through the Digital Health Agency (DHA), a body established under Part II of the Digital Health Act of 2023; with the mandate to develop, operationalize and maintain a secure, compressive and integrated health system through management of the core digital health systems and infrastructure.

The State Department for Medical Services has entered into an agreement with Safaricom Consortium for Provision of Healthcare Information Technology Digitalization for Universal Healthcare Project and has set up a Project Management Office to oversee the implementation of the project.

The Project seeks to recruit qualified and competent persons to fill vacant positions in the Project Management Office on a two-year contract (renewable) as shown below.

Please Note:

  • Candidates should provide all the details requested for in the advertisement. It is an offence to include incorrect information in the application. Details of academic and professional certificates not obtained by closure of the advert should not be included.
  • Only shortlisted and successful candidates will be contacted.
  • Canvassing in any form will lead to automatic disqualification.
  • The State Department for Medical Services is committed to implementing the provisions of the Constitution – Chapter 232 (1) on fair competition and merit, representation of Kenyans diverse communities and affording equal employment opportunities to men and women, members of all ethnic groups and persons with disabilities. Therefore, people with disabilities, the marginalized and the minorities are encouraged to apply.
  • Shortlisted candidates shall be required to produce originals of their National Identity Card, academic and professional certificates and transcripts during interviews.
  • It is a criminal offence to present fake certificates/documents.
  • Serving officers shall be required to produce the original letter of appointment to their current substantive post during the interview.
Interested and qualified? Go to Ministry of Health on kenvip-home.jkuat.ac.ke to apply

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