Emergency Dispatcher - Luganda Speaking at Flare Emergency Response

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently.

 

Emergency Dispatcher - Luganda Speaking

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

We are looking for awesome folks to join our dynamic Dispatch team to be a hERO (Human, Emergency, Response, Operator)! Reporting to the Dispatch Lead, you will be ensuring that we keep to our mission and vision, and ensure that we can save lives within the shortest amount of time possible.

This is what you will do:

  • Join our dedicated team of Emergency Response Operators (hERO) committed to providing efficient emergency assistance.
  • Assess emergencies promptly and take appropriate actions to ensure effective response.
  • Facilitate clear communication between callers and first responders, ensuring accurate information exchange.
  • Provide medical guidance to callers and patients until professional help arrives.
  • Utilize technology to track first-response vehicles and optimize their deployment.
  • Coordinate patient admissions to hospitals, keeping them informed about patient status and bed availability.
  • Maintain accurate records of emergency calls and interventions using the Flare platform.
  • Analyze monthly data to identify trends and suggest improvements for enhanced performance.

Requirements

  • You have previously worked in a dynamic dispatch or call centre environment.
  • Proven ability to remain composed in high-pressure situations.
  • Excellent verbal and written communication skills.
  • Exceptional talent for active listening.
  • Skilled multitasker with the ability to stay focused amidst various responsibilities.
  • Effective customer service skills.
  • Proficient in computer usage.
  • Proficient touch typist (speed testing may be vetted).
  • Must be a Kenyan citizen

Method of Application

Interested and qualified? Go to Flare Emergency Response on jobs.workable.com to apply

Comments

Post a Comment

Popular posts from this blog

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Senior Communications Officer at Natural State

Through large-scale restoration and rewilding, NATURAL STATE secures biodiversity, sequesters and stores carbon, and helps achieve the Sustainable Development Goals. Our goal at the NATURAL STATE research centre is to develop technology and financial systems that will catalyse large-scale restoration globally as well as help train future leaders for this...   Senior Communications Officer Job Type Full Time Qualification BA/BSc/HND Experience 8 years Location Nairobi Job Field Media / Advertising / Branding  Senior Communications Officer to lead our communications strategy, focusing on scientific, climate, and nature restoration initiatives. The ideal candidate will play a pivotal role in enhancing our brand presence, driving engagement, and conveying the impact of our work on preserving and restoring natural ecosystems. This position requires a blend of communications expertise, strategic thinking, and a deep understanding of climate, nature restoration, and scientific topics...
Read more

Project Director at LVCT Health

LVCT Health is an indigenous Kenyan non-governmental and not-for-profit organization established in 2001. We are driving Kenya towards HIV prevention, with an ultimate goal of reducing HIV infections to zero. We offer integrated HIV services through development of models that are scaled up to the national models. We also carry out sexual and reproductive ...   Project Director Job Type Full Time Qualification MBA/MSc/MA Experience 7 - 10 years Location Kiambu Job Field Medical / Healthcare  Job purpose The Project Director will be responsible for providing overall strategic and technical oversight to the Dhibiti Project in Central region. This includes responsibility for the technical, monitoring and evaluation and financial and operations components of the project. S/he will work closely with the Program Director and other directors/managers to ensure adherence to technical and contractual requirements of the grant, achievement of targets and project alignment to institutiona...
Read more