Engineer - Fixed Solutions Architecture at Safaricom Kenya
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Engineer - Fixed Solutions Architecture
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience3 years
- LocationNairobi
- Job FieldICT / Computer
Description
Reporting to the Fixed Solutions Architecture Lead, the position holder will be responsible for crafting the network architecture, planning, implementation & automation of Fixed Solutions infrastructure & services including FTTX and fixed wireless access to provide a cost-efficient, scalable and resilient network that aligns with the organization’s strategic goals.
Key Responsibilities
- Planning of Optical Line Terminals (access network gateways) in consultation with fibre deployment teams to optimize coverage and minimize exposure to physical & logical faults.
- Install, configure, upgrade & commission service access nodes for FTTX services.
- Design, plan & implement broadband gateway nodes for Fixed services.
- Assist support teams with root cause analysis of persistent problems affecting residential Fixed service experience and recommend network optimizations to fix the problems.
- Design & implement automation journeys for Fixed solutions repetitive tasks and service activation, modification, and de-activation processes.
- Forecast Fixed services traffic & subscriber trends and plan for capacity, licensing, and optimizations to ensure service availability and resiliency while optimizing costs.
- Enhance Fixed solutions reporting & analytics capabilities for key network & customer service KPIs.
- Ensure up to date documentation of all projects implemented.
- Continuously evaluate and propose relevant emerging network technologies and solutions that improve customer experience or add features, services, and functionality.
- Carry out trials, proofs of concept & sourcing initiatives for Fixed services infrastructure, solutions, new technologies and services.
- Carry out regular vendor & supplier engagement on performance, existing and new solution offerings.
- Work with commercial teams and offer technical expertise on new & existing service offerings to align network design with organizational goals.
- Work with other technology teams to ensure Fixed Solutions services are well planned, maintained & optimized.
Qualifications
- Degree in Electrical, Electronics, Telecommunication Engineering, Information Technology, or related field.
- Work Experience of at least 3 years with specialized role in a busy telecommunications / Service provider environment –Involved in network planning, automation or support, implementation & commissioning.
- Knowledge of Passive Optical Network architecture, design, infrastructure, and operations.
- End to end broad knowledge of 4G, 5G and (unlicensed) microwave fixed wireless access networks.
- Experience with designing and implementing networks with good knowledge of switching and routing concepts and protocols.
- Experience installing and commissioning metro switches, Optical Line Terminals, Multi-Service Access Nodes, access routers and broadband network gateways.
- Aptitude to understand call flows, do protocol analysis, packet capture and traffic inspection.
- Familiarity with aspects of network automation (tools, APIs, scripting, Netconf) for purposes of zero touch service provisioning and deployment, data collection and reporting.
- Capability to handle effective vendor and internal stakeholder management and collaboration.
Method of Application
Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply
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