Pharmacy Assistant – Medical at CIC Insurance

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

 

Pharmacy Assistant – Medical

  • Job TypeFull Time
  • QualificationDiploma
  • Experience2 - 3 years
  • LocationNairobi
  • Job FieldPharmaceutical 

PURPOSE:

Responsible for supporting the daily operations of CIC pharmacy, ensuring smooth workflow, and delivering high-quality pharmaceutical care.

PRIMARY RESPONSIBILITIES:

Medication Dispensing & Preparation

  • Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.
  • Identify and address potential drug interactions, contraindications, and adverse effects.
  • Prepare and compound pharmaceutical products as per prescriptions.

Inventory Management:

  • Monitoring and managing pharmaceutical inventory to prevent shortages and overstocking.
  • Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.
  • Assist in the procurement and restocking of pharmaceutical supplies.

Patient Counseling:

  • Provide clear and comprehensive medication counselling, including proper usage, potential side effects, and drug interactions.
  • Educate patients on over-the-counter medications, supplements, and general health concerns.
  • Promote adherence to prescribed medication regimens for better therapeutic outcomes.
  • Offering advice on over-the-counter products, supplements, and health- related concerns.

Health and Wellness Promotion:

  • Coordination and management of wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.

Collaboration with Healthcare Professionals:

  • Collaborating with service providers to optimize patient
  • Communicating effectively with prescribers to clarify and discuss medication-related issues.
  • Review and provide technical support on pharmacy prescriptions and such claims

Customer Service:

  • Ensuring a positive and welcoming environment for
  • Addressing customer inquiries and concerns with professionalism and
  • Resolving issues related to medication availability, insurance, and prescription refills.

Compliance and Recordkeeping:

  • Ensuring compliance with all pharmacy laws, regulations, and
  • Maintaining accurate and up-to-date patient records and prescription
  • Participating in quality assurance and continuous improvement

Continuing Education:

  • Staying informed about new drugs, treatments, and healthcare
  • Committed to Continuous Professional Development.
  • Participating in continuing education programs to maintain and enhance professional competence.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

  • Education    Diploma in Pharmaceutical Technology    Diploma in Pharmaceutical Technology from an institution recognized by the Pharmacy and Poisons Board.
  • Professional Qualification    Registered with the Pharmacy and Poisons Board with a valid practising license.
  • Computer literate in MS Office and other office applications
  • Strong knowledge of pharmaceutical laws and regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with attention to detail.
  • Proficiency in medical software and inventory management systems.
  • Proficiency in serving and billing Insurance claims.

Experience Required:

 Description    Required years of experience

  • Relevant experience in Retail Pharmacy Operations    2-3 years

Closes: March 28, 2025

 

Method of Application

Interested and qualified? Go to CIC Insurance on careers.cicinsurancegroup.com to apply

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