Quality Assurance Advisor at Marie Stopes

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Marie Stopes International as an organisation lobbies in favour of access to abortion, and provides a variety of sexual and reproductive healthcare services including advice, vasectomies, and aborti...

 

Quality Assurance Advisor

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience5 years
  • LocationNairobi
  • Job FieldMedical / Healthcare 

Ensure standards and guidelines for clinical quality across channels

Activities include:

  • Tracking of clinical standards maintained across channels through adherence to protocols.
  • Work with other team members to identify gaps to be addressed within the clinical standards.
  • Participate and contribute in technical teams and training committee meetings when required.
  • Recommendations for Quality enforcement policy across channels.

Carrying out Support clinical/medical audits and teams capacity

Activities Include:

  • Undertake internal clinical audits through a process of continual monitoring across all service channels.
  • Liaising with MSK teams and support the process of external audits are undertaken.
  • Support peer to peer assessment to respective CPs as advised.
  • Ensures that audits results are produced and shared back with service providers on a quarterly basis.
  • Support hands on identification of training needs for teams by applying TNA tool across channels.
  • Follow up action points after the audits and trainings needs assessment.
  • Participate/Attend TWG meetings.
  • Ensure facility monthly staff meeting is held as per TOR.

Support Complication referral, management, reporting and investigation across channels.

Activities Include:

  • Written referral protocol exist and well understood across all channels
  • Reporting process and system well understood and practiced across channels.
  • Analysis of  incident reports and timely feedback with teams across channels while creating a no blame culture
  • Ensure proper communication and explanation to client, family and referral hospital and support of the client and teams when serious incidents occur (one-to-one client and team counselling support)

Support and undertake Clinical Trainings of team members across the channels and make reports of the same.

Activities Include:

  • Able to undertake training needs analysis of various teams.
  • Designing and delivery of clinical training of team members based on the training needs.
  • Ability to evaluate and report the impact of training and report as relevant.
  • Planning and making follow-up of trainees with ability to supervise/provide on-job support based on the training.
  • Support in interview process and clinical induction

Personal Attributes

  • Pro choice
  • Demonstrate MSI Kenya team member behaviour.
  • Pro MSI philosophy of social enterprise and cost recover

Qualifications

  • Bachelor’s degree/Diploma in Nursing, clinical medicine or any other related field
  • Must be registered with the relevant professional body and possess up-to date practising license.

Skills

  • Experience in management of clinics and medical facilities
  • Experience in reproductive health programming
  • 5 years NGO experience
  • Experience in improving clinical quality through supportive supervision.
  • Experience in dynamic, fast paced problem solving and turning around struggling facilities.
  • Experience in financial forecasting and management
  • Proficiency in Microsoft Office
  • Proactive and ability to work with minimal level of supervision.
  • Forceful and resilient personality

Method of Application

Interested and qualified? Go to Marie Stopes on hcm.mariestopes.or.ke to apply

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