Risk Officer - Account Executive at Minet Kenya

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unrivalled advantage.

 

Risk Officer - Account Executive

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 - 2 years
  • LocationNairobi
  • Job FieldFinance / Accounting / Audit  , Insurance 

Duties and Responsiblities

  • Confirm membership data 45 days before renewal. Notify the client immediately of any discrepancies, and ensure all costs are finalized no later than two weeks before the renewal date.
  • Advise on new entrants and withdrawals within 12 hours of client notification and update records concurrently.
  • Keep an updated database of the scheme membership.
  • Request for medical requirements within 3 days of delivery of renewal data or new entrants to the insurer, and notify the client within two (2) days.
  • Update the medical register weekly and forward monthly letters to clients on compliance status after the grace period.
  • Debit / Credit and advise the client on all costings received from the insurer within 1 day.
  • Correctly Debit / Credit to avoid and reduce raising of reversals.
  • Ensure all monthly debiting is done before the close of E-Global/Agile.
  • Send premium statements to a client at the end of each month, highlighting the outstanding premiums with immediate follow-up on the same.
  • Update daily premium follow-up on the weekly Debtors register.
  • Hold monthly meetings (documented for the record) with the Insurer’s Operations staff to discuss and agree on reconciliations.
  • Ensure to request monthly reconciliations from the insurers by the 5th of every month.
  • Update the global register by the 15th of every month.

Key Result Areas

  • Customer retention
  • 100% reconciliation between Minet and Insurers’ books
  • Zero risk exposures to the company

Key Competencies

  • Insurance Knowledge
  • Customer Service Orientation
  • Interpersonal and Communication Skills
  • Problem solving abilities
  • Resilience and persistence
  • Teamwork and collaboration
  • Continuous leaing and adaptability

Knowledge And Skills Required

  • Good communication skills
  • Good assessment, analytical and problem-solving skills
  • Ability to interact at all levels/stakeholder management
  • Business Awareness – Financial/insurance markets
  • Proven planning, coordination, and time management skills
  • Keen attention to detail
  • One (1) to two (2) years’ experience in the insurance industry

Professional and Academic Qualifications

  • Academic and Professional Qualification
  • Bachelor’s degree in a business-related field
  • Certificate of Proficiency in insurance
  • Two (2) years’ relevant experience

Method of Application

Interested and qualified? Go to Minet Kenya on hr.minet.co.ke to apply

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