Software Engineer (Design and Development) - 5 Posts at Ministry of Health

Vision A Healthy, productive and globally competitive nation Mission To build a progressive, responsive and sustainable health care system for accelerated attainment of the highest standard of health to all Kenyans Goal Attaining equitable, affordable, accessible and quality health care for all Mandate Health policy Health regulation National referr...

 

Software Engineer (Design and Development) - 5 Posts

  • Job TypeContract
  • QualificationBA/BSc/HND
  • Experience6 years
  • LocationNairobi
  • Job FieldICT / Computer 

Key Responsibilities

  • Coordinating and Leading the Preparation, submission and approval of technical designs, architecture, system requirements to meet overall project goals;
  • Implement design and development control measures to ensure project deliverables meet the required standards;
  • Ensure the Quality of Product/Services Design work produced by respective team, enforcing design standards, accessibility, and best Practices;
  • Undertake System development testing for every System and submit report for approval;
  • Develop and implement a service Design Framework for project that ensures;
    • System/Services are always designed with input from the users;
    • System/Services are prototyped for user validation before being developed in full;
    • System/Services are designed and delivered in collaboration with all relevant stakeholders (both external and internal);
    • System designs follow strictly approved architecture;
    • Validation aspects of a System/Service Design Process;
  • Implement a Framework that Translates User insights into attractive, Easy-to- use system and Services that customers and end users want to use;
  • Develop roll out and own Cluster-wide Metrics focused on user experience;
  • Identify Customer and User Needs and Opportunities for Improving User Journeys and Implement a Process that ensures system and services address these needs;
  • Identify, monitor, diagnose, administer and resolve routine technical issues in software development;
  • Conduct detailed troubleshooting using appropriate tools and techniques to resolve issues;
  • Document and escalate unresolved technical issues to the appropriate level for advanced support if necessary;
  • Handle complex technical issues escalated from initial troubleshooting that require deeper expertise;
  • Utilize specialized tools to identify and resolve advanced issues, minimizing downtime and ensuring minimal disruption to users;
  • Provide clear, professional communication to end-users regarding the status of their issues, including regular updates on progress and resolutions;
  • Create and maintain documentation of technical issues, resolutions, and processes for the knowledge base.
  • Prepare regular and ad hoc reports on technical support activities, issues resolved, and incident trends, providing insights to management for decision-making; and
  • Administer the systems and ensure Compliance to Digital Health Act and Data Protection Act 2019.

Required qualifications, Skills and Experience

  • At least six (6) years relevant work experience in system design, development, management, UX research and design, project management, or software engineering;
  • Bachelor’s Degree in any of the following disciplines: – Computer Engineering, Computer Science, Information Technology, Digital Health, Health Informatics, or equivalent qualifications from a recognized institution;
  • Experience in using data and analytical abilities to help solve problems and make decisions;
  • Strong stakeholder and strategic partners acquisition skills;
  • Possess high professional and ethical standards;
  • Be a strategic thinker with an analytical mind;
  • Membership to the relevant professional body where applicable;
  • Core competences including strategic thinking, interpersonal and communication skills.

Method of Application

Background and Context

The Ministry of Health (MoH) is the Government body whose key mandate is to build a progressive, responsive and sustainable healthcare system for accelerated attainment of the highest standard of health to all Kenyans as enshrined in the Constitution of Kenya 2010.

The Ministry is undertaking an elaborate process to digitize its health ecosystem; a key enabler towards realization of Universal Health Coverage; through the Digital Health Agency (DHA), a body established under Part II of the Digital Health Act of 2023; with the mandate to develop, operationalize and maintain a secure, compressive and integrated health system through management of the core digital health systems and infrastructure.

The State Department for Medical Services has entered into an agreement with Safaricom Consortium for Provision of Healthcare Information Technology Digitalization for Universal Healthcare Project and has set up a Project Management Office to oversee the implementation of the project.

The Project seeks to recruit qualified and competent persons to fill vacant positions in the Project Management Office on a two-year contract (renewable) as shown below.

Please Note:

  • Candidates should provide all the details requested for in the advertisement. It is an offence to include incorrect information in the application. Details of academic and professional certificates not obtained by closure of the advert should not be included.
  • Only shortlisted and successful candidates will be contacted.
  • Canvassing in any form will lead to automatic disqualification.
  • The State Department for Medical Services is committed to implementing the provisions of the Constitution – Chapter 232 (1) on fair competition and merit, representation of Kenyans diverse communities and affording equal employment opportunities to men and women, members of all ethnic groups and persons with disabilities. Therefore, people with disabilities, the marginalized and the minorities are encouraged to apply.
  • Shortlisted candidates shall be required to produce originals of their National Identity Card, academic and professional certificates and transcripts during interviews.
  • It is a criminal offence to present fake certificates/documents.
  • Serving officers shall be required to produce the original letter of appointment to their current substantive post during the interview.
Interested and qualified? Go to Ministry of Health on kenvip-home.jkuat.ac.ke to apply

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