House-keeping Supervisor at PrideInn

Established 12 years ago, PrideInn Hotels, Resorts & Camp stands as a prominent and rapidly growing hospitality brand that takes great pride in its Kenyan roots. With a strong presence in 5 counties across Kenya including Nairobi, Machakos, Narok, Mombasa, and Kwale, we currently operate 8 hotels and a camp, employing over 1,000 dedicated individuals. ...

 

House-keeping Supervisor

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationMombasa
  • Job FieldHospitality / Hotel / Restaurant 

HOUSE-KEEPING SUPERVISOR DUTIES AND RESPONSIBILITIES:

  • Responsible for smooth operation of the rooms assigned.
  • Responsible for the performance of GRAS/Rooms stewards
  • Supervise Room Attendants
  • Organizes and facilitates the room making process.
  • Daily allocation of rooms and deep cleaning tasks to team members.
  • Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
  • Attend timely to guest requests and complains
  • Checks the occupied and departure rooms, giving special attention to guest needs.
  • Ensures that the entire operation is performed as per the laid down standards.
  • To organize immediately the guest needs under intimation to EHK.
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members
  • Routine inspection of guest bedrooms to ensure they meet standards.
  • Aware of all room categories and amenities.
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Carry out lost and found procedures.
  • Report maintenance issues to Maintenance/Engineering Department.
  • Assist Executive Housekeeper with training requirements.
  • Represent the needs of the team to others in the hotel.
  • Comply with hotel security, fire regulations and all health and safety legislation.
  • Assist other departments wherever necessary and maintain good working relationships.

Minimum Qualification:

  • Experience Length: 3 Years

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Method of Application

Interested and qualified? Go to PrideInn on 197.254.24.92 to apply

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