Junior Customer Supply Chain at Bosch Africa

The Bosch Group is a leading global supplier of technology and services, active in the fields of Mobility Solutions, Energy and Building Technology, Industrial Technology, and Consumer Goods. Mobility Solutions As the world’s largest independent parts supplier to the automotive industry, we significantly contribute toward making driving ever safer, cle...

 

Junior Customer Supply Chain

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldLogistics  , Procurement / Store-keeping / Supply Chain 

Job Description

Your responsibilities:

  • Manage customer orders: entry and follow-up (local and export).
  • Handle and respond to all customer requests
  • Follow up back-orders and produce status reports
  • Automotive telephone sales
  • Handling very low level Technical enquiries on parts availability.
  • Manage goods return process and credit requests
  • Support sales and marketing in promotional activity.
  • Data management (including electronic orders)
  • Handle technical queries appropriately, including part number interpretation
  • Corporate Audit Champion Automotive Aftermarket East Africa Region
  • Internal Audit Champion Automotive Aftermarket East Africa Region
  • Steering SGS for Automotive Aftermarket Test Reports East Africa Region
  • Steering SGS for Automotive Aftermarket Bosch Statement of Registration East Africa Region
  • Automotive Aftermarket Interface with KEBS for documentation requests East Africa Region
  • Automotive Aftermarket Interface with KRA for TIMS Kenya
  • Automotive Aftermarket interface with Bureau Veritas
  • Any other duties that may be assigned

Qualifications

Education:

  • Degree in supply chain / logistics or related field.
  • Intermediate level MS Excel
  • Vast exposure and drive for digitization.
  • Customs and Foreign trade exposure.
  • Logistical background.

Experience and knowledge:

  • Computer literate, experienced in MS Office
  • SAP knowledge experience is essential
  • Good understanding of the supply chain processes
  • Automotive parts sales experience an advantage
  • Bosch Automotive product knowledge an advantage
  • Strong team player.
  • Mentor to others.

Your personal characteristics and skills:

  • Solutions driven.
  • Strong Customer Service focus.
  • Fluent in English (speak, read and write)
  • Able to handle pressure – sense of urgency
  • Good communication skills – telephone and e-mail
  • Pleasant nature, reliable and able to mix with external parties
  • Analytical and detail oriented.
  • Demonstrate Leadership ability.

Method of Application

Interested and qualified? Go to Bosch Africa on jobs.smartrecruiters.com to apply

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