Administrative Services Manager at Tenwek Hospital

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one...

 

Administrative Services Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Job Summary:

  • To provide leadership, coordination, and oversight for all hospital administrative and support services to ensure smooth, efficient, and effective delivery of non-clinical operations, including transport, security, housekeeping, reception, switchboard, and general office administration.

Job Description:

Administrative Oversight

  • Supervise and coordinate all administrative support functions including reception, front desk and switchboard.
  • Ensure office operations, supplies, and equipment are efficiently managed and maintained.
  • Manage service contracts and ensure outsourced services meet expected performance standards (e.g., cleaning, security).

Facilities and Support Services Management

  • Oversee hospital transport management including fleet scheduling, vehicle maintenance, fuel monitoring, and driver supervision.
  • Coordinate housekeeping and ensure hygiene standards across all hospital departments.
  • Liaise with the security team to maintain a safe and secure hospital environment.

 Staff Supervision and Development

  • Supervise administrative staff, ensuring clear roles, performance management, and capacity building.
  • Participate in recruitment, orientation, and training of administrative staff.
  • Foster a culture of accountability, professionalism, and customer-focused service.

Policy and Compliance

  • Ensure compliance with hospital administrative policies, procedures, and regulatory requirements.
  • Develop and review standard operating procedures (SOPs) for administrative functions.
  • Maintain up-to-date records for audits, inspections, and reporting.

Budgeting and Resource Management

  • Prepare budgets for administrative services and monitor expenditure within approved limits.
  • Ensure cost-effective use of hospital resources and control wastage.
  • Coordinate procurement requests and stock control for administrative supplies.

Continuous Improvement

  • Identify gaps in service delivery and recommend improvements.
  • Lead or support quality improvement and risk mitigation initiatives within administrative services.
  • Serve on relevant hospital committees and task forces as required.

Education/Qualification

  • Bachelor’s degree in Business Administration, Management, or related field.
  • A postgraduate diploma in Healthcare Management or Administration is an added advantage.
  • Minimum 5 years of progressive experience in administrative or operations management, preferably in a healthcare or hospital setting.
  • Experience in supervising multidisciplinary teams and managing outsourced services.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested candidates who meet the above criteria should send their applications to recruit@tenwekhosp.org on or before 8 th August,2025 enclosing: *Resume, Cover Letter & *Statement of Faith*

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Cash Officer - Kitui at I&M Bank

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.   Cash Officer - Kitui Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Kitui Job Field Finance / Accounting / Audit  The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank’s policy, procedures and guidelines. This is done in addition to ensuring that the Branch maintains optimum level of cash in liaison with the Central Cash department. Primary Responsibilities: Authorize teller vouchers within authorized limits in the Core Banking System as they are being processed. Reconcile cash at the end of the day through a...
Read more