Dispatch Assistant – Meru at Harleys Limited
Harley’s Limited is a company registered in 1953 that deals in the sales, marketing and distribution of healthcare products, pharmaceuticals, surgical-equipment, medical equipment, ophthalmic equipment, theatre equipment and OTC products. The volume of business generated since the current management took over from 1975 has continued to grow steadily. At th...
Dispatch Assistant – Meru
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma , KCSE
- Experience1 year
- LocationMeru
- Job FieldLogistics
Responsibilities
- Order Receiving and Verification: Receive customer orders from the warehouse and verify their accuracy, quantity, condition, and documentation in preparation for dispatch.
- Loading and Delivery Preparation: Safely and efficiently load goods onto delivery vehicles using proper stacking and securing methods, ensuring orders are correctly matched to designated delivery routes.
- Documentation and Handover: Prepare and hand over accurate delivery documentation to the delivery team, ensuring acknowledgements are signed and returned as proof of delivery.
- Customer Delivery Support: Support delivery operations by accompanying drivers when needed, assisting with unloading, confirming deliveries, and addressing basic customer delivery queries.
- Reporting and Record Keeping: Maintain detailed and accurate dispatch records and submit required operational reports. Notify the direct report of any incidents, damage or discrepancies encountered during loading or delivery.
- Coordination and Communication: Liaise professionally with internal teams and logistics partners to ensure smooth dispatch workflows and escalate any issues affecting delivery timelines or customer satisfaction.
- Compliance and Safety: Adhere to all company SOPs, safety protocols and hygiene standards during handling, loading and delivery processes. Participate in audits and training as required.
- General Dispatch Support: Provide additional assistance in receiving, offloading and dispatch tasks during peak periods or in the absence of team members, and perform other duties as assigned by the Management.
Qualifications
- Minimum KCSE Certificate. A Certificate and/or Diploma in Logistics or Supply Chain will be an advantage.
- Basic training in GDP or GSP will be an advantage.
- At least 1 year of experience in a dispatch, logistics or warehouse environment.
- Good understanding of delivery processes and basic inventory handling.
- Proficiency in WMS and ERP systems is essential.
- Experience in handling pharmaceutical or sensitive goods will be an advantage.
- Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
- Ref: HAR/HR/AD/062
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Method of Application
Candidates are invited to send their application, bearing the reference, along with a detailed CV and copies of reference letters, to the Human Capital Department via e-mail: careers@harleysltd.com . Closing Date: 8th August 2025.
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