Guide at Angama
Angama Mara’s owner-managed approach to taking care of guests has been developed, tried and tested over many years. Here, days are crafted around what guests want to do. We understand that guests are seeking a quiet place, one where they can reconnect with the world again. Angama Mara is also a place that is fun and filled with the unexpected. What we d...
Guide
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience1 - 2 years
- LocationNairobi
- Job FieldHospitality / Hotel / Restaurant
This is a wonderful opportunity for someone who is passionate about the natural world, enjoys spending time with guests, and is ready to step into a role that brings together knowledge, storytelling, and guest delight in the heart of the Mara.
This role reports to the Head Guide of Angama Mara.
Key Responsibilities:
- Hosting and guiding guests on game drives, offering safe, informative, and personalized safari experiences for every guest.
- Interpret wildlife behavior and share insights into the ecosystem in a way that is engaging, respectful, and easy to understand.
- Ensure guest comfort and safety at all times, both on drive and while at scenic stops.
- Deliver a guest experience that is joyful, seamless, and in keeping with Angama’s unique approach to hospitality.
- Maintain high standards of vehicle care, presentation, and readiness.
- Support the preparation of safari picnics, sundowners, and other hosted moments in the field.
- Collaborate closely with lodge and back-of-house teams to ensure smooth handovers and continuity of care.
- Manage guest preferences and feedback with attentiveness and professionalism.
- Uphold all guiding protocols, safety standards, and conservation practices.
- Participate in daily briefings, training sessions, and ongoing development within the guiding team.
Key qualities of the successful candidate:
- Warm, welcoming, and confident in guiding guests from all over the world.
- Deep knowledge of the Maasai Mara’s wildlife, landscapes, and seasonal changes.
- A gifted storyteller with a genuine love for the bush and the people who come to explore it.
- Calm, safety-focused, and highly responsible, especially in challenging or unexpected situations.
- Respectful and professional in guest interactions, with a natural flair for personal service.
- A true team player who brings joy, humility, and support to colleagues.
Key Qualifications:
- KPSGA Bronze level (Silver preferred or willingness to grow into it).
- Valid First Aid certificate.
- Valid driving license and Defensive Driving certification.
- At least 1–2 years’ experience in a guest-facing role at Angama or in another lodge environment.
- A strong record of upholding Angama values especially respect, ubuntu, and joy
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Method of Application
To apply for this role, please submit your CV, a supporting letter, and an informal video of no longer than 2 minutes to the link, along with any other relevant documentation showcasing your qualifications, experience, and alignment with the Angama core values.
Interested and qualified? Go to Angama on docs.google.com to apply
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