Operations Duty Coordinator at Airflo Limited

Airflo is a leading logistics company in perishables that specializes in providing world-class fresh logistics solutions for fresh cut flowers, herbs, cuttings, produce and fruits moving through key international trade lanes. Airflo is a subsidiary of Airfreight Group(AFG) BV with presence in Netherlands, UAE, Kenya, and Zimbabwe.



 

Operations Duty Coordinator

  • Job TypeFull Time
  • QualificationDiploma
  • Experience4 years
  • LocationNairobi
  • Job FieldLogistics  , Procurement / Store-keeping / Supply Chain 

Description

  • Coordinate utilization of contracted air capacity guided by planned shipment bookings, in liaison with the Booking, Line Flights, OKAM, and Documentation teams.
  • Allocate and effectively manage daily manpower allocations, ensuring full productivity.
  • Monitor all the operational processes against the SOPs to detect discrepancies and initiate timely corrective action plans.
  • Communicate professionally with all stakeholders, internal teams, customers, airlines, ground handling agents, and the regulatory authorities to guide and resolve queries, ensuring a seamless service delivery experience.
  • Coordinate utilization of contracted air capacity guided by planned shipment bookings, in liaison with the Booking, Line Flights, OKAM, and Documentation teams.
  • Allocate and effectively manage daily manpower allocations, ensuring full productivity.
  • Monitor all the operational processes against the SOPs to detect discrepancies and initiate timely corrective action plans.
  • Communicate professionally with all stakeholders, internal teams, customers, airlines, ground handling agents, and the regulatory authorities to guide and resolve queries, ensuring a seamless service delivery experience.
  • Ensure all SOPs compliance, data accuracy, high productivity, timely reporting, and a seamless customer experience. Also supports cool chain integrity, safety, and continuous improvement initiatives.
  • Conduct regular process audits to identify any related gaps and the areas of the continuous improvement approach.
  • Coordinate with the Maintenance Team to ensure all weighing scales are calibrated and checked on a weekly basis.
  • Coordinate with customer service teams on all client SOP reviews and trainings aligned with internal policies & SOPs.
  • Support and coordinate all the planned regulatory and internal trainings.
  • Check and maintain quality data accurately and consistently to support traceability and compliance.
  • Oversee cool-chain procedures proactively and attentively to preserve product integrity throughout the operations chain.
  • Ensure cost management principles are applied in all areas.
  • Perform additional tasks or responsibilities flexibly and as assigned, demonstrating adaptability and team spirit.
  • Follow up on the industry intelligence leads and keep updated with all the business-required developments.

Requirements

  • Diploma in Logistics & Supply chain management or any related field in cargo handling
  • 2+ years in cargo or warehouse intake/logistics
  • Additional Training in Cargo Handling Operations, DGR, Cold Chain Management
  • Hands-on experience of at least 4 (four) years and above.
  • Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®, and others)
  • Knowledge in CargoWise is an added advantage.

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Method of Application

Interested and qualified? Go to Airflo Limited on airflo.mcidirecthire.com to apply

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