Product Owner (WhatsApp-Based Platform) at Deimos

Businesses today are adopting the cloud for improved services to their customers. Our purpose is to guide companies on that journey to drive the adoption of DevSecOps so that our clients can remain ahead of the curve. We have an intense focus on engineering fundamentals, whether Developer and Security Operations, Cloud Native Transformation Strategy or So...

 

Product Owner (WhatsApp-Based Platform)

  • Job TypeRemote
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldProduct Management 

Role Overview

We are building an innovative delivery management and data platform to optimize for delivery experiences across South Africa. Our solution includes a mobile app (iOS and Android) and web application that enables communities to automatically gather, analyze, and share real-time delivery data. Currently in stealth mode, this project transforms manual delivery requests and communication updates into a digital, data-driven platform and streamlines the end-to-end experience.

The product works across WhatsApp, Android, iOS and Web collecting real-time delivery data, transforming it into visual insights for businesses to manage customers and orders, Turning business workflows and customer updates into a streamlined scalable solution.

We’re looking for a Product Owner who’s great at turning early ideas into clear, structured tickets. You’ll keep documentation tidy and up to date by mapping out flows, edge cases, and dependencies, so the dev team always knows what to build and why.

This product needs someone who understands how to connect technical workflows and the user needs  and can turn that understanding into structured, build-ready plans that evolve the entire solution

You will be required to work closely with the product strategies who owns and defines the product vision.

You’re responsible for turning the vision into tangible user experiences through:

  • Interpreting rough wireframes and creative concepts into structured, build-ready documentation
  • Asking thoughtful questions to fill in UX and logic gaps
  • Helping validate flows against edge cases and technical constraints
  • Defining alternate paths like empty states, failure states, and error handling
  • Maintaining clear flow maps or outlines to support developer execution
  • Collaborating closely with the UX strategist to evolve product flows during implementation

We’re building something unconventional and meaningful — if you’re excited to turn early-stage ideas into usable, scalable product features, you’ll thrive in this role.

What will you be doing

  • Own the product backlog: write clear, detailed, and actionable user stories with acceptance criteria and edge case handling. Ensure that the backlog can tell a story of the development journey and is always kept up to date as the single source of truth
  • Run sprint planning and grooming sessions, by ensuring that requirements and outcomes are clear
  • Continuously prioritize and refine features, bugs, and tech debt items to ensure delivery cadence
  • Track progress of the product roadmap and align the entire Product, Design and Engineering team on what’s in scope, what’s next, and what’s done and how we will get there
  • Manage and mitigate risks that may hinder the team and the product product progress by keeping key stakeholders in the loop and proactively seeking feasible and viable solutions to keep the entire product at low or no risk
  • Coordinate day-to-day with dev, QA, and data collaborators, acting as the central source of truth for delivery
  • Triage bugs and unblock developers, owning daily prioritization
  • Support sprint retrospectives and help implement process improvements
  • Collaborate with QA to clarify test cases, review feature completeness, and ensure shippable quality
  • Coordinate internal release readiness, defining what’s shippable and when
  • Validate UX flows against edge cases and tech limitations
  • Maintain structured flow maps or outlines to support clarity across the team
  • Define alternate paths and fallback states based on UX intent
  • Work closely with the UX strategist to evolve product flows during dev cycles

You’ll Thrive in This Role If You…

  • Have 5+ years experience as a PO or similar, ideally in a fast-moving or startup environment
  • Can bridge the gap between product thinking and developer execution with speed and clarity
  • Are a clear, structured communicator with strong documentation and organizational skills
  • Understand how to build for scale, even when working from a messy MVP starting point
  • Love shipping and iterating, not just planning
  • Are comfortable owning backlog hygiene, sprint workflow, and delivery velocity
  • Enjoy working autonomously or with regular alignment — your call

Bonus Points For

  • Experience with WhatsApp integrations, chatbots, or messaging-based interfaces
  • Familiarity with Delivery apps, Sensitive community data, or last mile delivery applications

You’ll Be Successful Here If…

  • You’re allergic to vague tickets and love bringing clarity from chaos
  • You treat delivery management like a craft — clean backlog, clear scope, and no dropped balls
  • You don’t just follow process — you refine and improve it

You’re excited to work on meaningful, novel tools that serve communities directly

What We Offer

  • Fully remote work environment, offering flexibility and work-life balance.
  • Opportunity to work with a diverse range of clients and cloud technologies.
  • A forward thinking remote company that knows how important it is to stay connected as one team, by providing virtual social platforms for employee engagement.
  • A collaborative and supportive team culture.
  • Continuous professional development opportunities.
  • A monthly work from home allowance which you can use to set yourself up to work comfortably from home. Whether that is pens, notebooks, or new headphones.
  • A MacBook or Windows laptop for you to do your best work on.
  • Become part of a team of exceptionally clever and talented people who like to share their knowledge and learnings.
  • We support your career growth and love to celebrate your successes and advancement!
  • Competitive salary and benefits package.

 

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Deimos on deimoscloud.bamboohr.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Cash Officer - Kitui at I&M Bank

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.   Cash Officer - Kitui Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Kitui Job Field Finance / Accounting / Audit  The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank’s policy, procedures and guidelines. This is done in addition to ensuring that the Branch maintains optimum level of cash in liaison with the Central Cash department. Primary Responsibilities: Authorize teller vouchers within authorized limits in the Core Banking System as they are being processed. Reconcile cash at the end of the day through a...
Read more