Property and Facilities Manager at Home Universal

Homes Universal is a real estate consortium of more than ten subsidiaries that offer the full range of real estate services ranging from property development, sales and lettings, valuations, property management, property exhibitions, interior design and a host of other complementary services. Over the years, the group has continued to thrive by anticipating ...

 

Property and Facilities Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND , MBA/MSc/MA
  • Experience5 years
  • LocationNairobi
  • Job FieldReal Estate 
  • Salary RangeKSh 50,000 - KSh 100,000/month

Company: Villa Care Ltd
Reports To: Head of Property Management

Job Purpose

To provide professional leadership and management of assigned properties, ensuring smooth operations, maintenance, tenant satisfaction, cost-effective management, and regulatory compliance across all physical facilities under Villa Care Ltd’s portfolio.

Key Responsibilities

  • Property Operations and Maintenance
    • Oversee day-to-day facility operations including security, cleaning, waste management, landscaping, and common area maintenance.
    • Develop and implement preventive and corrective maintenance schedules.
    • Supervise outsourced service providers and ensure service-level compliance.
  • Tenant Relations and Lease Management
    • Ensure excellent tenant relations and handle all complaints, concerns, and inquiries promptly.
    • Manage lease agreements, renewals, terminations, and ensure accurate documentation.
  • Budgeting and Financial Oversight
    • Prepare and manage property budgets, service charge allocations, and expenditure control.
    • Monitor rent and service charge collections and ensure timely remittance and reporting.
  • Vendor and Contract Management
    • Procure, evaluate, and supervise third-party service providers and contractors.
    • Negotiate contracts, monitor performance, and ensure value for money.
  • Compliance and Safety
    • Ensure compliance with health, safety, environmental, legal, and statutory requirements.
    • Coordinate risk assessments and fire safety procedures across properties.
  • Reporting
    • Prepare and submit timely management reports on operations, occupancy, repairs, collections, and tenancy status.
  • Strategic Improvements
    • Identify areas of improvement and recommend upgrades or energy-efficient systems to improve asset value and operational efficiency.

Minimum Education Requirements

  • Bachelor’s degree in Real Estate, Facilities Management, Building Economics, Construction Management, Engineering, or Business Administration.
  • A postgraduate diploma or certification in Facilities or Property Management is an added advantage.

Professional Experience

  • Minimum 5 to 7 years of relevant experience in real estate or property management, preferably in managing residential, commercial, or mixed-use developments.
  • Proven experience in handling service charge budgets, facility maintenance, staff supervision, and tenant management.
  • Experience working with property management systems (PMS) and reporting tools.

Professional Expertise

  • Strong understanding of Kenyan tenancy laws, leases, and landlord-tenant relationships.
  • Deep knowledge of building maintenance systems, repairs, and facilities operations.
  • Familiarity with local authority regulations, fire safety, and environmental standards.
  • Demonstrated ability to manage vendor relationships, optimize costs, and enhance tenant retention.

Key Skills

  • Leadership and team management
  • Budgeting and financial reporting
  • Strong negotiation and conflict resolution
  • Excellent written and verbal communication
  • Problem-solving and decision-making
  • Customer service orientation
  • Technological proficiency in PMS software such as Buildium, MRI, or equivalent
  • Time management and multitasking skills

Training and Certifications (Preferred)

  • Certificate in Facilities Management (IFMA, BIFM or equivalent)
  • OSHA, fire safety, and first aid training
  • Energy management and environmental safety awareness
  • Basic accounting knowledge including QuickBooks or similar software

Overall Capabilities

  • Ability to work under pressure and manage multiple sites or properties
  • High attention to detail with a focus on operational excellence
  • Ethical, transparent, and highly organized
  • Ability to align property performance with Villa Care’s broader goals under Homes Universal
  • Demonstrates initiative, adaptability, and a proactive approach to property management

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Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

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