Receptionist at Strathmore University

Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmo...

 

Receptionist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience1 year
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Basic job summary:

  • The position will be responsible for delivering a friendly, efficient customer service and creating a warm and welcoming atmosphere for all the guests visiting the Incubation center.

Duties & Responsibilities:

  • Responsible for placing, answering and directing all telephone calls received through the switch board in a professional and informative manner.
  • Coordinate the collection and dispatch of both incoming and outgoing mails while ensuring proper record keeping.
  • Support in the planning and preparation of meetings and programs to ensure seamless management of meetings and program workplans. Support in event Organization for @iBizAfrica events upon request. Booking, setting up, and co-ordination of meeting rooms and video conferencing facilities for meetings.
  • Receive welcome and direct visitors to the respective offices and quickly notifies the person being visited.
  • Ensure that the waiting area is easily accessible, comfortable and tidy, with reading appropriate reading materials.
  • Respond to enquiries 
  • Mail dispatch (15%): Collection, distribution and dispatch of daily incoming and outgoing mail and documents.

Minimum Academic Qualifications:

  • Minimum Diploma in any business related course.
  • Fluent in English and Swahili.
  • Knowledge in Computer applications.

Experience:

  • At least one year experience working in a busy front office.

Competencies and Attributes

  • Highly developed listening and communication skills.
  • Effective Communication and Interpersonal Skills;
  • Excellent interpersonal skills.
     

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Method of Application

Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Receptionist” on the subject line to recruitment@strathmore.edu by 29th July 2025.

Due to the large number of applications we may receive, kindly note that only the shortlisted candidates will be contacted.

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