(B2c) Collection Specialist at SGS

SGS is the world's leading inspection, verification, testing and certification company.

 

(B2c) Collection Specialist

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience4 years
  • LocationNairobi
  • Job FieldFinance / Accounting / Audit 

The Collection Specialist shall be responsible for completeness, accuracy and timeliness of operations in the collection area.

Main duties and responsibilities:

  • Contacting customers to collect money based on ageing focused on selected accounts.
  • Customer account reconciliations.
  • Review and send periodic Customer Statements.
  • Action on customer statements feedback together with AR team.
  • Give feedback to AR team on bad debts and debt write-offs.
  • Provide feedback to AR team on payments allocation
  • Close co-operation with AR team in any other customer related topic.
  • Close co-operation with Credit Management teams on credit limits management.
  • Work with internal stakeholders (Operations, Sales, Local Finance, GBS, Customer Service, etc.) to resolve issues.
  • Work with B2C manager for process improvements initiatives.
  • Ensure compliance with SGS policies and procedures
  • Ensure that work carried meets the requirements of the Group Integrity and Confidentiality standards.
  • Any other duties and responsibilities assigned to by the Team Lead and or Finance Hub Manager from time to time.
  • Monitoring debt balances to ensure reduction in Debtors DSO
  • Ensure all WHT and WHVAT are adjusted properly to respective invoices upon receiving the certificates from clients.
  • Improve cash flow and align with Group targets in shortening the cash cycle

Qualifications

Qualifications, Experience and Competencies

  • University Degree (Finance & Accounting) from a recognized University.
  • Professional certificate from any of the recognized accounting bodies (CPA, ACCA etc)
  • Minimum of 4 years work experience in relevant finance function.
  • Ability to adapt quickly and demonstrate flexibility
  • Able to work independently and a strong team player.
  • Customer service oriented.
  • Good analytical and problem-solving skills
  • Positive learning attitude and detail oriented
  • Experience (intermediate level) in working with MS Office applications (Excel, Word, Power Point) Knowledge of Oracle E Business Suite is a plus
  • Good leadership skills and able to work with minimum supervision.
  • Good public relations and interpersonal skills.
  • Should be computer literate and have excellent communication skills with high level of written and verbal English.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to SGS on jobs.smartrecruiters.com to apply

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