Business Intelligence (BI) Developer at Teleperformance

For over 40 years, Teleperformance has been connecting customers with the world’s most successful companies. It is the global leader in customer experience outsourcing management and the trusted provider of digitally integrated business services. At Teleperformance, we combine human touch and high technology to deliver extraordinary customer experie...

 

Business Intelligence (BI) Developer

  • Job TypeFull Time , Onsite
  • QualificationBA/BSc/HND , Diploma
  • Experience
  • LocationNairobi
  • Job FieldData, Business Analysis and AI 

Job Summary

BI Developer with a background in T-SQL, SSIS and development of ETL processes. Experienced in the Microsoft business intelligence stack, development of Microsoft tabular models and PowerBI. Exposure to DAX and Azure Synapse and working with omnichannel contact centre data is desirable.

Working as part of the Data team in a fast-paced environment.

Responsibilities

  • ETL Development
  • Write and develop SSIS packages
  • Develop new Tabular models and enhance/ optimize existing ones
  • Collaborate with business stakeholders to gather requirements and deliver actionable insights.
  • Ensure data quality, integrity, and performance optimization across BI solutions.

Required Skills & Experience

  • Bachelor’s degree in computer science, Information Technology, Data Analytics, or a related field.
  • Power BI (reporting, dashboards, data models).
  • SQL Server Reporting Services (SSRS).
  • DAX (Data Analysis Expressions).
  • Azure SQL / Synapse.
  • Azure Data Factory.
  • Experience working with omnichannel contact centre data.
  • Strong problem-solving, analytical, and communication skills.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

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