Digital, Branding & Customer Experience Manager at Africa Merchant Assurance Company ltd

Africa Merchant Assurance Company ltd is a dynamic and well-established general insurance company, proudly serving the Kenyan market with innovation and a strong commitment to customer satisfaction. As a customer-focused and forward-thinking organization, we strive to deliver exceptional insurance solutions and experiences that positively impact the lives of...

 

Digital, Branding & Customer Experience Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience6 years
  • LocationNairobi
  • Job FieldCustomer Care  , Media / Advertising / Branding 
  • The overall purpose of this job is to develop and implement strategies that enhance the company's digital presence, strengthen the brand, and improve customer engagement.

Qualifications:

  • Bachelor's degree in Marketing, Communications, Business Administration, Public Relations, or a related field Professional certification in Digital Marketing, Customer Experience, or Brand Management
  • At least six (6) years of progressive experience in digital marketing, branding, and customer experience

Responsibilities:

  • Lead the development and execution of customer experience and marketing strategies
  • Oversee digital marketing activities across websites, blogs, email, and social media channels
  • Design and implement innovative marketing strategies to promote products and services
  • Drive customer acquisition and retention strategies in collaboration with Sales and Marketing.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested candidates are requested to send a letter of application and a copy of their updated CV to: sales@amaco.co.ke

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