ERT Support Rider at Flexi-Personnel

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....

 

ERT Support Rider

  • Job TypeFull Time
  • QualificationDiploma
  • Experience1 - 3 years
  • LocationNairobi
  • Job FieldLogistics 

JOB PURPOSE

The role is focused on delivering fast, safe, and efficient support to stranded or low-charge electric vehicles by swapping batteries or performing minor roadside fixes.

ROLES & RESPONSIBILITIES

  • Respond to on-call service requests for battery swaps or minor roadside support using ERT vehicle.
  • Ride to designated locations and assist EV users with battery replacement, basic troubleshooting, or diagnostics.
  • Carry and handle charged batteries safely, ensuring correct swap process at the roadside.
  • Use mobile apps or handheld devices to log service requests, swaps, and customer acknowledgments.
  • Communicate with the operations/control team to receive and update on job assignments.
  • Perform safety checks and cleanliness of ERT vehicles before and after each shift.
  • Maintain clear records of battery handovers, mileage, and service activity in logbooks or apps.
  • Coordinate with QIS teams in case of faulty battery returns or station issues.
  • Educate customers briefly on correct usage or safety practices if needed during the visit.
  • Report recurring issues or high-frequency failure areas to the ERT Supervisor for analysis.
  • Follow traffic rules, safety protocols, and wear company-approved uniform/PPE while on duty.
  • Ensure batteries are secured properly in the ERT vehicle to avoid damage or short circuits

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS.

  • Diploma or Certificate in any relevant field.
  • 1–3 years of experience in field support, courier, or delivery riding roles preferred.
  • A valid two-wheeler driving license is mandatory.
  • Familiarity with EVs, battery swapping, or mobile-based tracking apps is an advantage.
  • Good knowledge of city/local routes for quick response.
  • Physically fit and capable of lifting or handling EV batteries.
  • Courteous, reliable, and disciplined approach to field support tasks.
  • Basic communication skills in English and local language

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Flexi-Personnel on ats.flexi-personnel.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Junior Accounting Officer at Argyle Grand Hotel Nairobi

Argyle Hotels Group is ranked Top 10 for Foreign Hotel Groups, Top 50 Global Hotel Groups and Top 60 Hotel Groups in Asia. AHG comprises of 13 distinct brands ranging from mid-scale to luxury and long-term stays; Argyle Grand Hotel, Argyle Boutique, Argyle Resorts, Argyle Hotel, Rejoice by Argyle, Argyle Suites, Argyle Waverton Apartments, Ausotel, Ausote...   Junior Accounting Officer Job Type Full Time , Onsite Qualification BA/BSc/HND Experience Location Nairobi Job Field Finance / Accounting / Audit  Salary Range KSh 200,000 - KSh 300,000/month We are seeking 2 detail-oriented, analytical, and highly professional Junior Accounting Officer to join our finance team at Argyle Grand Hotel Nairobi. This role is vital to ensuring the smooth operation of the hotel’s financial systems and compliance processes. The ideal candidate will have strong technical knowledge in accounting, excellent organizational skills, and a commitment to accuracy and integrity. Key Responsibi...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more