Executive & Business Administration Assistant at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Executive & Business Administration Assistant

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience2 - 3 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 
  • The client is seeking a highly organized, proactive, and trustworthy Executive & Business Operations Assistant to support the CEO across three growing businesses. This individual will be instrumental in helping the CEO stay focused, clients feel supported, and opportunities move forward.
  • You will act as an extension of the CEO’s operations — solving problems, following up on sales opportunities, organizing schedules, managing communications, and ensuring no task falls through the cracks.
  • This role is ideal for someone who thrives in a fast-paced environment, enjoys a variety of responsibilities, and can balance professionalism with relational warmth. You’ll work closely with clients, prospects, and internal teams to drive both execution and satisfaction.

Key Responsibilities

  • Executive & Personal Assistant
  • Manage and organize the CEO’s calendar across business and personal commitments.
  • Schedule internal and external meetings with clarity and foresight.
  • Coordinate travel logistics and reservations.
  • Send reminders, prep materials, and follow-up on action items after meetings.
  • Provide light personal support (bill pay, scheduling, etc.).
  • Client & Sales Support
  • Track and follow up on sales leads and proposals across all three companies.
  • Manage CRM tools, update lead statuses, and prepare weekly reports.
  • Draft intro emails, follow-ups, and basic proposals.
  • Ensure timely replies and updates to prospects and current clients.
  • Collect testimonials and feedback for marketing and client satisfaction.
  • Operations & Administration
  • Monitor accounts receivable, follow up on outstanding invoices, and maintain billing spreadsheets.
  • Keep administrative systems clean and organized (Google Drive, Asana, Slack, etc.).
  • Support team workflows by flagging loose ends and open loops.
  • Summarize key info or documents for CEO review.
  • Help coordinate internal meetings and company events.
  • Communication & Content
  • Distribute company updates, assets, and information to partners and stakeholders.
  • Draft light copy for outreach emails, updates, and reminders.
  • Assist with LinkedIn lead generation outreach (ETC and No Fools).
  • Maintain contact lists across all brands.
  • Additional Support Areas
  • Outreach & Lead Generation
  • CRM management and automation of follow-ups.
  • Email outreach to strategic partners (churches, athletes, creatives).
  • LinkedIn engagement with potential partners and ambassadors.
  • Project Management & Internal Process Support
  • Draft scopes, proposals, or prep docs for review.
  • Clean and maintain Asana task boards.
  • Coordinate with freelancers and vendors (videographers, printers, etc.).
  • Marketing & Content Execution
  • Support marketing email campaign prep (Mailchimp, ConvertKit).
  • Conduct basic research for blogs, emails, or client projects.
  • Schedule social media posts and manage inbox triage.
  • Customer Retention & Experience
  • Coordinate client gifting and thank-you notes.
  • Schedule quarterly check-ins or feedback surveys.
  • Track client wins for case studies and proposals.
  • Finance & Administration
  • Assist with bookkeeping and QuickBooks/Xero reconciliation.
  • Organize contracts and payment terms.
  • Monitor vendor payments and subscriptions.

Requirements

Education

  • Diploma or Bachelor’s degree.
  • Equivalent of 16 years of formal English education.
  • Neutral, sounding English accent; professional fluency in English.

Experience

  • 2–3 years as an Executive Assistant in relevant fields (administration, operations, creative or marketing industries).

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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