Principal Officer – Micro Insurance at CIC Insurance

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

 

Principal Officer – Micro Insurance

  • Job TypeFull Time
  • QualificationBA/BSc/HND , MBA/MSc/MA
  • Experience12 years
  • LocationNairobi
  • Job FieldInsurance 

PURPOSE:

  • Reporting to the Group Managing Director & CEO, the Principal Officer will provide strategic, operational, and regulatory leadership to the Micro Insurance segment of the subsidiary, ensuring sustainable growth, regulatory compliance, and alignment with CIC Group’s vision. The role focuses on designing affordable, accessible, and customer-centric insurance solutions targeting underserved markets, in compliance with the Insurance Regulatory Authority (IRA) guidelines.

PRIMARY RESPONSIBILITIES:

Strategic Leadership (20% of time)

  • Develop and implement the Micro Insurance business strategy in line with the subsidiary’s and CIC Group’s strategic objectives.
  • Identify emerging market trends, opportunities, and risks, and recommend innovative micro insurance solutions.
  • Lead transformation initiatives to enhance customer outreach through digital channels, mobile platforms, and community-based distribution models.

 Business Growth & Market Development (20% of time)

  • Drive revenue growth, policy uptake, and market penetration for micro insurance products.
  • Build strategic partnerships with SACCOs, MFIs, NGOs, telcos, and community-based organizations to expand distribution.
  • Champion financial inclusion by ensuring product affordability and accessibility to low-income and rural populations.

Product Development & Innovation (15% of time)

  • Oversee the design, pricing, and rollout of micro insurance products that meet regulatory requirements and customer needs.
  • Ensure product features are simple, transparent, and relevant to the target market.
  • Incorporate customer feedback into product improvement cycles.

 Regulatory & Compliance Oversight (15% of time)

  • Serve as the designated Principal Officer for Micro Insurance as per IRA requirements.
  • Ensure full compliance with micro insurance regulations, guidelines, and industry codes of practice.
  • Maintain strong working relationships with the IRA and other relevant authorities, ensuring timely submission of all statutory reports.

 Operational Excellence (10% of time)

  • Oversee efficient underwriting, claims, and policy administration processes.
  • Implement governance, risk, and control frameworks for operational integrity.
  • Monitor performance metrics to ensure service delivery meets customer and regulatory expectations.

Financial Management (10% of time)

  • Prepare and manage the Micro Insurance budget and business plan.
  • Monitor financial performance, taking corrective action where necessary to meet profitability targets.
  • Ensure cost-effective resource allocation.

 Stakeholder & Community Engagement (5% of time)

  • Build trust and long-term relationships with community leaders, regulators, and key partners.
  • Represent the Micro Insurance segment at industry events, policy dialogues, and media engagements.

People Leadership (5% of time)

  • Lead, mentor, and develop the Micro Insurance team to deliver on strategic objectives.
  • Promote a high-performance, customer-focused culture.
  • Ensure succession planning and continuous skills development.

Key Skills, Knowledge, Experience and Behavioural Competencies

 Academic and Professional Requirements:

  • Education    Bachelor’s Degree    
  • Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or related field
  • Master’s degree is an added advantage

Professional Qualification    

  • ACII, AIIK, LOMA FLMI or equivalent professional insurance qualification.
  • Member of IIK

Relevant experience    

  • Minimum of 12 years’ experience in insurance, with at least 5 years in micro insurance or inclusive finance
  • Relevant experience at senior leadership level.
  • Proven track record in market development, product innovation, and regulatory compliance.
  • Experience in product distribution through digital channels is highly preferred

Skills and Competencies:

  • Strategic thinking and execution.
  • Deep understanding of micro insurance products, distribution models and customer needs.
  • Possess industry knowledge of micro insurance at a regional and global level.
  • Strong commercial acumen, analytical skills and digital savvy.
  • Proven track record of attaining targets of business growth and profitability for micro insurance or inclusive finance.
  • Strong cross-cultural, people and relationship management skills.
  • Excellent interpersonal and networking skills; with the ability to lead and work well in a team environment.
  • Exceptional communication and stakeholder engagement.
  • Sound understanding of statutory and regulatory requirements of corporate governance, business and micro insurance operations.
  • Leadership and team development.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to CIC Insurance on careers.cicinsurancegroup.com to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Junior Accounting Officer at Argyle Grand Hotel Nairobi

Argyle Hotels Group is ranked Top 10 for Foreign Hotel Groups, Top 50 Global Hotel Groups and Top 60 Hotel Groups in Asia. AHG comprises of 13 distinct brands ranging from mid-scale to luxury and long-term stays; Argyle Grand Hotel, Argyle Boutique, Argyle Resorts, Argyle Hotel, Rejoice by Argyle, Argyle Suites, Argyle Waverton Apartments, Ausotel, Ausote...   Junior Accounting Officer Job Type Full Time , Onsite Qualification BA/BSc/HND Experience Location Nairobi Job Field Finance / Accounting / Audit  Salary Range KSh 200,000 - KSh 300,000/month We are seeking 2 detail-oriented, analytical, and highly professional Junior Accounting Officer to join our finance team at Argyle Grand Hotel Nairobi. This role is vital to ensuring the smooth operation of the hotel’s financial systems and compliance processes. The ideal candidate will have strong technical knowledge in accounting, excellent organizational skills, and a commitment to accuracy and integrity. Key Responsibi...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more