Sales Support Officer (Device Financing) at Mogo Finance

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin...

 

Sales Support Officer (Device Financing)

  • Job TypeContract
  • QualificationBA/BSc/HND , Diploma
  • Experience3 years
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

What you will do:

  • Manage a team of sales support officers to provide timely and effective assistance to the sales team
  • Coordinate the onboarding of new dealers, agents and promoters via registration and account creation in the Mogo systems (ERP & Partner Portal) 
  • Act as first line support for the dealers, agents and promoters to triage issues and escalate as required  
  • Ensure accurate documentation and validation of dealer, agent & promoter data
  • Standardize and document operational procedures for sales support functions.
  • Provide daily/weekly report on sales support team performance
  • Train and onboard new sales support staff and field agents on company tools, processes, and service expectations
  • Execute all other tasks assigned by line manager efficiently

 

What you will need:

  • Diploma/Degree in a business course or related field
  • 3+ years’ experience in sales support, field operations, or customer onboarding – preferably in a telecom, fintech, or device financing company
  • Strong team leadership and people management skills
  • Experience with Mogo ERP and Microsoft Excel/Google Sheets
  • Excellent organizational and communication skills
  • Ability to work under pressure and manage multiple tasks in a fast-paced environment
  • Strong communication and organizational skills
  • Fluency in English and Swahili

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

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