Delinquency Administrator at Oasis Outsourcing

Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resources. We do this while creating employment for youths and...

 

Delinquency Administrator

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial  , Real Estate 
  • The Delinquency Administrator plays a key role in supporting the property management team by assisting with delinquency-related tasks and ensuring timely, accurate communication with residents.
  • This role will focus on generating and tracking delinquency notices, coordinating with residents on outstanding balances, and supporting the renewal and legal notice processes. The ideal candidate is detail-oriented, organized, and comfortable balancing administrative precision with professional resident interaction.

Key Responsibilities

  • Generate and distribute past due rent notices in compliance with company policies and local regulations.
  • Assist with light resident communications regarding payment reminders, outstanding balances, and follow-up inquiries.
  • Prepare and populate delinquency and legal notices to support property managers and ensure timely delivery.
  • Participate in renewal generation efforts, including preparing renewal offers and assisting with tracking resident responses.
  • Maintain accurate records of delinquency activity and update internal tracking systems.
  • Collaborate with property teams to ensure alignment on delinquency strategies and resident communications.
  • Provide administrative support to ensure compliance with legal requirements and company standards.

Qualifications

  • Diploma or degree required.
  • Previous administrative or property management experience a plus, especially with delinquency or collections processes.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to manage multiple priorities and meet deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with property management software preferred.

Check how your CV aligns with this job

Method of Application

Send your cv to Email: naillah.otieno@oasisoutsourcing.co.ke
 

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