Operations Manager at Grounded

Grounded is both a women- and family-run business. Our goal is to create healthy, sustainable homes through safer, eco-friendly products. Made in Kenya.

 

Operations Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience5 years
  • LocationNairobi
  • Job FieldManufacturing 

What You’ll Do

  • Production & Inventory Management
  • Lead and oversee daily production operations, ensuring output meets quality, efficiency, and safety standards.
  • Develop and execute production schedules aligned to sales and inventory needs.
  • Demand planning & forecasting - getting ahead of sales/demand trends, aligning with our production flows and timelines
  • Manage inventory controls to ensure raw materials and finished goods are available without overstocking.
  • Order Fulfillment & Logistics
  • Manage operations team including logistics, planning, and order fulfillment teams to ensure timely and accurate fulfillment of orders
  • Attention to AR and payments
  • Use of ERPs (Zoho Inventory, Books, Analytics) to ensure proper fulfillment and order tracking
  • Oversee domestic and export logistics providers and systems Systems, Tools & SOPs
  • Implement and refine operational systems and tools to streamline workflows across departments.
  • Ensure SOPs are created, documented, and consistently used—balancing proliferation with meaningful impact.
  • Use data analytics to identify bottlenecks, measure performance, and drive operational decision-making.
  • Cross-Functional Leadership
  • Manage and develop the Operations team, Production Manager, Facilities,
  • HR, IT, and Procurement teams.
  • Ensure smooth coordination between departments, especially where workflows overlap.
  • Act as the point person for operational decision-making in the absence of the COO/CEO.
  • Data & Reporting
  • Produce and review department financial reports, tracking budgets, expenses, and operational KPIs.
  • Maintain robust controls for procurement, stock management, and operational expenditures.
  • Continuous Improvement
  • Identify opportunities for cost savings, efficiency gains, and quality improvements.
  • Lead problem-solving sessions and implement changes that deliver
  • measurable results.

What You’ll Need

  • 5+ years in operations, manufacturing, or supply chain leadership roles (FMCG experience preferred).
  • Strong systems thinking skills—able to design, connect, and improve processes across functions.
  • Demonstrated ability to manage multiple teams and workstreams.
  • Proficiency with operational software, inventory tools, and data analysis (Excel, Zoho, or similar).
  • Excellent problem-solving, decision-making, and communication skills.
  • A practical mindset with an eye for detail and a bias for action.
  • Experience with forecasting, demand planning, and coordination between production/procurement and sales.

Check if your CV matches this job with MyJobMag AI

Method of Application

Interested and qualified? Go to Grounded on docs.google.com to apply

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