Hardware Intern – IT at Java House

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what th...

 

Hardware Intern – IT

  • Job TypeContract
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldICT / Computer  , Internships / Volunteering 

Duties & Responsibilities

  • Ensure availability and reliability of the Hardware, CCTV, printers & UPS systems within HQ, commissary/branches
  • Support operations of all Commissary Systems, Commissary Network/Internet, and connectivity from commissary to the branches.
  • Provide end user support, which involves sorting out computer hardware, software and network problems.
  • Corrective and preventive maintenance on workstations and other IT equipment.
  • Desktop hardware upgrade planning and participation in new store projects/ systems rollouts.
  • Maintain an inventory of I.T. equipment under one’s jurisdiction.
  • Network support in the form of installation and customization of network equipment.
  • Perform network troubleshooting to isolate and diagnose common Printer & cabling problems
  • Provide regular reports on various key aspects of application, network & system availability.
  • Provide and schedule hardware maintenance plans for computers, peripherals & printers and provide Hardware support of cabling on day-today administration.
  • Troubleshoot Cabling issues and provide regular reports & statistics of branch requirements /needs.
  • Ensure that all calls/incidents logged into Helpdesk are addressed within agreed on SLA response time.
  • To perform any other duties as may be assigned by the head of department.

Qualifications

  • B.Sc./Diploma in Electronics/ Computer Science or other Computer related field from a recognized University
  • Possess A+, N+ OR MCT/MCITP certification
  • Hardware and Software troubleshooting skills.

Check how your CV aligns with this job

Method of Application

Share your applications to jointheteam@javahouseafrica.com deadline 28th October 2025.

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