Office Administrator I - 5 Posts at The Social Health Authority (SHA)

The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023 and mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, ...

 

Office Administrator I - 5 Posts

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience3 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Qualifications, Skills and Experience Required:

For appointment to this grade, an officer must have: - 

  • Cumulative service period of three (3) years’ work experience at the grade of Office Administrator II or in comparable position. 
  • Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Business and Office Management or equivalent qualification from a recognized institution; 

OR 

  • Bachelor’s degree in Social Sciences plus Diploma in Secretarial Studies from a recognized institution; 
  • Certificate in Secretarial Management Course lasting not less than three (3) weeks from a recognized institution; 
  • Proficiency in computer applications; and 
  • Shown merit and ability as reflected in work performance and results.

Responsibilities:

You will manage e-office operations, handle telephone calls and appointments, maintain the office diary, ensure security of records, and manage office protocol and etiquette.

Key Responsibilities:

  • Taking oral dictation; 
  • Managing e-office; 
  • Word and data processing; 
  • Operating office equipment; 
  • Attending to visitors/clients; 
  • Taking minutes and transcribe into official internal letterheads and templates; 
  • Handling telephone calls and appointments; 
  • Maintaining office diary and travel itineraries; 
  • Ensuring security of office records, equipment and documents including classified materials; 
  • Coordinating schedules of meetings and appointments; 
  • Preparing responses to simple routine correspondence; 
  • Establishing monitoring procedures for record keeping of correspondence and file movements; 
  • Maintaining an up-to-date filing system in the office; 
  • Ensuring security, integrity, and confidentiality of data; 
  • Managing office protocol and etiquette; 
  • Managing petty cash; 
  • Identifying and compiling areas of risk in the department; 
  • Developing and implementing business continuity plans for the department; 
  • Implementing Business Process Re-engineering (BPR) in the department; 
  • Facilitating stakeholder engagement and fostering a corporate culture that promotes ethical practices and good corporate citizenship; and 
  • Developing and implementing the department’s strategic plans, budgets and performance contract. 

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to The Social Health Authority (SHA) on recruitment.sha.go.ke to apply

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