Receptionist at Aspen Group

Beta Healthcare, an Aspen Group company, is one of East Africa’s largest players in the pharmaceutical, OTC and FMCG sectors. With a well-established presence in East and Southern Africa, Anglo West Africa, and French West Africa, Beta Healthcare is recognized for its expansive distribution networks and commitment to delivering high-quality, yet affordable...

 

Receptionist

  • Job TypeFull Time
  • QualificationDiploma
  • Experience
  • LocationNairobi
  • Job FieldAdministration / Secretarial 

Role Summary

  • The Receptionist serves as the first point of contact for visitors and clients, providing a welcoming and professional atmosphere. They handle incoming calls, manage front desk operations, and perform various administrative duties to support the smooth functioning of the organization

Desired Profile

  • Education:Diploma in Business Administration or equivalent;
  • Additional qualifications in Office Administration will be an added advantage.

Experience:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking skills 
  • Customer assistance

Duties & Responsibilities

  • Handling visitors in a professional and friendly manner
  • Answering, screening, and forwarding incoming phone calls
  • Maintaining the reception area, ensuring it is tidy and presentable
  • Receiving, sorting, and distributing daily mail and deliveries
  • Scheduling appointments and maintaining calendars
  • Assisting with administrative tasks such as data entry, filing, photocopying, and scanning
  • Providing basic and accurate information in person and via phone/email
  • Monitoring office supplies and placing orders when necessary
  • Maintaining visitor logs
  • Coordinating with internal departments and supporting staff as may be required

Key Competencies

  • Experience with office equipment (e.g., printers, fax machines, phone systems)
  • Knowledge of administrative and clerical procedures
  • Familiarity with scheduling and appointment management tools

Check how your CV aligns with this job

Method of Application

Application Procedure
Interested candidates are kindly requested to send their application letter, updated CV (with three referees) including copies of academic certificates, and daytime telephone contact via email not later than 31.10.25 to: phane@ke.aspenpharma.com and dabwawo@ke.aspenpharma.com

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