Security Control Room Supervisor at Equity Bank Kenya

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...

 

Security Control Room Supervisor

  • Job TypeFull Time
  • QualificationBA/BSc/HND , KCSE
  • Experience3 years
  • LocationNairobi
  • Job FieldSecurity / Intelligence 

Responsible for the effective operation, supervision, and coordination of physical security systems across the Bank’s network. Oversee the real-time monitoring of CCTV, access control, alarms, and related systems, ensuring incidents are promptly addressed and resolved. Lead a team of control room operators, ensuring adherence to security protocols, reporting standards, and escalation procedures, while working closely with internal stakeholders and service providers to maintain a secure banking environment.

Key Accountabilities

  • CCTV, access control, alarms, security guarding, patrols solutions, security lighting and integrated solutions monitoring and ensuring any faults are followed up with the responsible bank units and services providers and resolved.
  • Carry out access cards & biometrics configuration and deletions.
  • Access control and keys issuance management monitoring.
  • Alarms monitoring, resolutions, and response monitoring and liaison with emergency response providers during response incidents.
  • Asset movement gate passes authorizations.
  • Security Snap checks reports review and follow ups with units to ensure compliance with snap checks procedures.
  • CCTV footages and access logs reviews.
  • Investigations footages backups and release control.
  • Access control audit reports (Monthly, quarterly) and as required.
  • Clean desk monitoring across the bank units.
  • Incident response follows ups, monitoring and updating internal stakeholders.
  • Security escorts provision to requests made by internal stakeholders.
  • Physical security incident reporting and follows on closure.

Qualifications

Qualifications And Experience

  • Bachelor’s degree in criminology, Security Management, Security technology systems or a related field.
  • KCSE Certificate with a minimum grade of C+
  • Minimum of 3 years’ experience in security systems operations, with at least 2 years in a supervisory role within a control room environment.
  • Proven experience in security incident management, investigations, and physical security system monitoring (preferably in a banking, fintech, or financial institution).
  • Experience in supervising manned guarding teams and coordinating response operations.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply

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