Team Lead, Customer Experience Journey Design at Access Bank Kenya

Access Bank Plc is a full service commercial Bank operating through a network of about 366 branches and service outlets located in major centres across Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corporate & Investment banking.

 

Team Lead, Customer Experience Journey Design

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

Ready to take the lead in shaping exceptional customer experience?

We are looking for a dynamic and innovative professional to join our team as Team Lead, Customer Experience Journey Design.

If you’re passionate about driving customer-centric strategies and transforming touchpoints into memorable experiences, we’d love to hear from you!

Check how your CV aligns with this job

Method of Application

Send your application and CV to TalentKenya@accessbankplc.com by 31st, October 2025.
 

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