Technical Sales Engineer at Synkron International
We are African's Leading Experts in Plant Audits, Mechanical Support, Electrical Support, Industrial Automation & Remote Telesupport for companies in the Beverage Industry, Processing Industry & Packaging Industry. Our team comprises specialists Engineers with a background in mechatronics, mechanical and electrical engineering with expert knowledge on the subject of packaging and processing machinery.
Technical Sales Engineer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience2 - 4 years
- LocationNairobi
- Job FieldEngineering / Technical , Sales / Marketing / Retail / Business Development
The ideal candidate is both technically competent and business-minded - able to translate complex technical capabilities into practical value propositions for customers, coordinate project proposals, and work collaboratively with cross-functional teams to deliver client satisfaction and business growth.
Key Responsibilities
Technical Sales & Business Development
- Identify, research, and qualify new business opportunities across industrial automation, manufacturing, and engineering sectors.
- Develop go-to-market and sales strategies targeting specific industry verticals or regional markets.
- Prepare and deliver compelling technical sales presentations, product demonstrations, and proposals to potential clients.
- Maintain a robust pipeline of qualified leads through direct outreach, digital channels, referrals, and trade events.
- Track competitor offerings, emerging technologies, and market trends to inform commercial strategy.
Client Acquisition & Solution Engagement
- Engage with clients to understand operational challenges, process requirements and automation goals.
- Recommend appropriate Synkron products, systems, partner OEM products or integrated solutions aligned to client needs.
- Facilitate technical discussions, site assessments, and joint solution workshops with clients and engineering teams.
- Negotiate contracts, pricing, and delivery terms in line with company policies and profitability goals.
Proposal, Tender & Bid Coordination
- Coordinate preparation of technical and commercial proposals, quotations, and tender submissions.
- Collaborate closely with engineering, procurement, and project delivery teams to ensure proposals are accurate, feasible, and cost-effective.
- Manage bid follow-ups, clarifications, and post-submission engagements to drive opportunities to closure.
Partnership & Channel Development
- Identify and engage potential partners, distributors, and solution integrators to expand Synkron’s reach.
- Support partnership agreements, technical onboarding, and joint marketing initiatives.
- Maintain ongoing relationships with partners to ensure consistent service quality and market coverage.
Customer Relationship Management
- Act as the primary point of contact for assigned clients, ensuring clear communication and prompt issue resolution.
- Monitor customer satisfaction and identify opportunities for upselling and cross-selling additional solutions or services.
- Maintain detailed client interaction records and sales activities within the CRM system (Zoho CRM preferred).
Reporting & Market Intelligence
- Prepare periodic sales reports, forecasts, and pipeline summaries for management.
- Provide structured feedback on client requirements, industry developments, and competitive activity.
- Contribute insights for new product development and continuous improvement of Synkron’s offerings.
Requirements
Qualifications
- Bachelor’s degree in Electrical, Mechanical, Mechatronic, or Industrial Engineering (or related field).
- 2–4 years’ experience in technical sales, solution selling, or engineering business development.
- Strong understanding of automation systems, electrical panels, PLCs, SCADA, or industrial equipment.
- Excellent presentation, communication, and relationship management skills.
- Proficiency in CRM tools (preferably Zoho CRM) and MS Office Suite.
- Demonstrated ability to work collaboratively in cross-functional environments.
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to Synkron International on synkron-international.zohorecruit.com to apply
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