Assistant Housekeeper at Taita Hills Safari Resort & Spa

Located at the main entrance to the Sanctuary, Taita Hills Safari Resort & Spa is an inviting stone building of 60 spacious rooms and two suites, all with their own private viewing balcony. It has a museum that displays some of the World War 1 memorabilia as part of the rich history of Taita Taveta County. Taita Hills Safari Resort & Spa is located at the main entrance to the Taita Hills Sanctuary in South Eastern Kenya, 400 km from Nairobi and 200 km from Mombasa. An hour flight from Nairobi or 30 min from Mombasa by private charter lands at the hotel’s own airstrip. The sanctuary is a 3-hour drive from Mombasa and a 6-hour drive from Nairobi on tarmac roads.

 

Assistant Housekeeper

  • Job TypeFull Time
  • QualificationDiploma
  • Experience3 years
  • LocationNairobi
  • Job FieldHospitality / Hotel / Restaurant 

We are currently looking to recruit an Assistant Housekeeper, to work at Taita Hills & Salt Lick Wildlife Resort Ltd.

Roles and Responsibilities

  • Update daily room status in Opera (arrivals, departures, early check-ins).
  • Review evening reports and brief the team.
  • Allocate rooms and duties to stewards based on occupancy.
  • Enforce DND rules; ensure VIP and show rooms are ready by 10:00 AM.
  • Prepare and reconcile room discrepancy reports.
  • Supervise staff attendance, grooming, and readiness.
  • Monitor cleaning supplies and equipment condition.
  • Inspect guest rooms and public areas regularly.
  • Ensure safety procedures and brand cleanliness standards are met.
  • Conduct appraisals, performance improvements, and staff training.
  • Handle staff discipline, motivation, and recognition.
  • Participate in stock-taking and related reporting.
  • Uphold Taita Hills & Salt Lick core values, standards, and safety policies.
  • Perform any other duties assigned by the Executive Housekeeper.

Qualification and Experience

  • Diploma or higher in Housekeeping or Hospitality Management.
  • Minimum 3 years' supervisory experience, ideally in a luxury hotel or lodge.
  • Proficient in Opera PMS and MS Office.
  • Strong leadership, organization, and attention to detail.

Core Competencies

  • Excellent communication and interpersonal skills.
  • Ability to lead, motivate, and develop teams.
  • High integrity and professionalism.
  • Strong planning, time management, and reporting abilities.
  • Passion for guest service and team growth.

Check how your CV aligns with this job

Method of Application

To apply, send your detailed CV and certification/testimonials to: recruitment@taitahillssafariresort.com before 26th November 2025, only shortlisted candidates will be contacted.
 

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