Branch Managers - Rift Valley Region at Africa Merchant Assurance Company ltd

Branch Managers - Rift Valley Region

  • Job TypeFull Time
  • QualificationBA/BSc/HND , Diploma
  • Experience7 years
  • LocationNairobi
  • Job FieldInsurance 

Job Purpose

  • The purpose of this position is to oversee branch operations, drive business growth, manage recruitment and training, and ensure compliance with company policies and procedures.

Key responsibilities

  • Oversee the day-to-day operations of the branch, ensuring smooth business functions and operational efficiency.
  • Drive business development within the branch by identifying growth opportunities and implementing sales strategies.
  • Manage the recruitment of unit managers, brokers, agents, and the Direct Sales Force, ensuring proper allocation to unit managers.
  • Train Direct Sales Force and unit managers on sales techniques, professional demeanor, and customer engagement.
  • Supervise all branch staff, ensuring accountability, productivity, and alignment with company goals.
  • Serve as the final decision-maker in the branch, providing leadership and strategic direction.
  • Liaise with department heads on disciplinary matters, ensuring fair and compliant processes.
  • Oversee asset management within the branch, ensuring proper utilization and maintenance of company resources.
  • Facilitate the training and development of independent agents to enhance sales performance and compliance.
  • Enforce company policies within the branch, ensuring adherence to cash handling, customer service, and dress code standards.
  • Approve staff leave requests, ensuring business continuity and workforce planning.
  • Implement and oversee performance management processes, setting branch objectives and tracking progress against targets.
  • Develop and submit general branch reports to the Head of Business Development and provide advisory to inform strategic decisions.
  • Collaborate with other departments in the coordination of branch activities and mitigation of potential risks.
  • Any other responsibilities assigned to the jobholder by the supervisor from time to time.

Educational and Professional Requirements

  • Minimum of a Bachelor’s Degree in Marketing/Insurance from a recognized university.
  • Post graduate Diploma in Marketing is an added advantage
  • Must have a diploma in Insurance (ACII/IIK)
  • Membership in either IIK, CII,CIM, MSK or KIM

Work Experience

  • At least 7 years of experience in the insurance industry, with a minimum of 3 years in a similar role.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Africa Merchant Assurance Company ltd on hrms.amaco.co.ke to apply

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