Business Development Manager at CDL Human Resource

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

 

Business Development Manager

  • Job TypeFull Time
  • QualificationDiploma
  • Experience5 years
  • LocationNairobi
  • Job FieldSales / Marketing / Retail / Business Development 

Key Responsibilities

  • Business Growth & Acquisition
  • Develop and execute a robust pipeline for new business across assigned verticals and trade lanes (import/export, sea, air, logistics, contract logistics, SEZ, and project cargo).
  • Identify, qualify, and convert leads into profitable accounts through structured prospecting, solution design, and negotiation.
  • Achieve defined volume (TEU), revenue, and margin targets while maintaining high conversion ratios.
  • Drive end-to-end commercial proposals including pricing, quotations, and RFQ responses ensuring competitiveness and alignment with corporate guidelines.
  • Strategic Account Management
  • Map key customers, decision-makers, and influencers to strengthen relationships and ensure our client becomes the partner of choice.
  • Maintain and expand relationships with existing clients by ensuring service excellence, identifying upselling/cross-selling opportunities, and supporting key account strategies.
  • Work with the Commercial Manager and other business Heads to develop and execute customer specific account plans.
  • Market Intelligence & Strategy Execution
  • Gather and analyse market insights, competitor intelligence, and customer trends to support data-driven decisions and pricing strategies.
  • Support the rollout of vertical and corridor strategies by contributing to sector development plans (e.g., FMCG, Retail, Healthcare, Agri business, Oil and Gas).
  • Collaborate with the SEZ commercial team to position our client as a one-stop solution for port-centric logistics and regional trade growth.
  • Cross-Functional Collaboration
  • Work closely with Operations, Customer Service, and Finance teams to ensure seamless client onboarding, service delivery, and profitability.
  • Participate in internal planning meetings to align customer requirements with operational capabilities and trade-lane capacities.
  • Support the implementation of CRM systems by tagging prospects, logging interactions, and updating pipeline stages regularly.
  • Reporting & Performance Management
  • Prepare weekly and monthly reports on pipeline performance, conversion rates, and customer activity.
  • Ensure accurate CRM data entry and reporting to support visibility and management decision-making.
  • Track key metrics including TEU volumes, gross margin, and account retention.

Requirements

Experience

  • 5 years in freight industry
  • Personal Attributes
  • Integrity
  • Proactive
  • Customer focus
  • Collaboration

Qualifications

  • Business Degree
  • Diploma in Sales & Marketing
  • MSK/CIM membership
  • Knowledge of the freight industry

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to CDL Human Resource on cdl.zohorecruit.com to apply

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