Charging Station Attendant at Ampersand E-mobility Limited

Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. Using technology adapted for the local market ...

 

Charging Station Attendant

  • Job TypeFull Time
  • QualificationKCSE
  • Experience
  • LocationNairobi
  • Job FieldCustomer Care 

The Charging Station Attendant (CSA) is stationed at the charging station level and plays a pivotal role in delivering seamless customer service to Ampersand's customers, particularly moto riders. We are seeking customer-centric individuals dedicated to effortlessly contributing to Kenya's rapidly expanding charging stations network. As a CSA, you will perform battery swaps efficiently and professionally, ensuring the organization maintains a positive customer reputation

Responsibilities:

Operational Understanding

  • Perform battery swaps for moto drivers at the charging station level.
  • Develop a comprehensive understanding of all activities within the Charging Station.
  • Monitor tools and equipment, ensuring optimization, efficiency, and regular maintenance.
  • Maintain a customer-centric orientation by ensuring accelerated swap service to avoid long waits for customers (moto drivers).
  • Communication and Reporting
  • Provide daily reports on station operations (equipment count, functionality, damages, facility issues, energy meter readings).
  • Offer updates and other useful information necessary for moto drivers.
  • Advise moto drivers on critical safety concerns regarding their motorbikes.

Professionalism

  • Report to work on time.
  • Always carry the official work uniforms and use personal protective equipment.
  • Oversee the cleanliness and organization of the station space.

Minimum qualifications

  • At least a high school certificate.
  • Proficient in using smartphones to handle online platforms.
  • Strong commitment and ability to perform physical activities.
  • Flexibility to work day and/or night shifts.
  • Flexibility to work at any charging station allocated.
  • Technical certificate from TVET school is an added advantage.

Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Ampersand E-mobility Limited on ampersand-rwanda-ltd.breezy.hr to apply

Comments

Post a Comment

Popular posts from this blog

Customer Support Representative at BasiGo

BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to diesel. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle t...   Customer Support Representative Job Type Full Time Qualification BA/BSc/HND , Diploma Experience Location Nairobi Job Field Customer Care  About the role:  We are looking for Customer Support Representatives (CSR) to assist our customers with technical problems when using our products and services. You will be the primary point of contact for our customers and coordinate with all BasiGo departments to ensure that issues are resolved within SLA and customers are communicated promptly.  To be successful in this role, you should be an excellent communicator who easily gains client trust. You should ...
Read more

Operations Associate at Kopo Kopo Inc

Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.   Operations Associate Job Type Full Time Qualification BA/BSc/HND Experience Location Nairobi Job Field Customer Care  Salary Range KSh 50,000 - KSh 100,000/month The Job:   The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage...
Read more

Stores Clerk at Stratostaff

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.   Stores Clerk Job Type Full Time Qualification Diploma Experience 2 years Location Nairobi Job Field Procurement / Store-keeping / Supply Chain  ROLE PURPOSE   The ideal candidate will bring strong technical knowledge of spare parts, a solid understanding of inventory systems, and the ability to manage multiple stores efficiently. They will manage inventory across all store locations, including receiving and verifying deliveries, organizing and labeling stock, and issuing parts to mechanics and service teams. The role includes conducting regular stock checks, reconciling variances, liaising with suppliers and procurement on replenishment, maintaining accurate ERP records, and preparing inventory reports. The Stores Clerk will also help improve processes to strengthen stock control and operat...
Read more