Coordinator, Eye Care Clinic at Aga Khan University Hospital
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Ho...
Coordinator, Eye Care Clinic
- Job TypeFull Time
- QualificationBA/BSc/HND , Diploma
- Experience5 years
- LocationNairobi
- Job FieldMedical / Healthcare
Responsibilities:
- Plan, organize, control and lead the operations of all Eye care clinics on a day-to-day basis
- Consult with the COO and Operations team to address problems and suggest solutions to the problems
- Monitor and maintain eye care budget
- Organize and oversee supply purchases, equipment upgrades and operational expenses and ensure all equipment’s are well maintained
- Ensure all equipment’s, machines and consumable stocks are well maintained and defects reported
- Contribute to short and long-term organizational planning by addressing Eye Care Strategies, capabilities and remediation plans
- Coordinate theatre schedules for surgeons and follow up on theatre bookings
- Handle patient/client complaints and take appropriate action based on assigned authorities to address their concerns, in order to increase patient satisfaction and loyalty.
- Visit all eye clinics clinics to evaluate the performance of staff as per all the applicable policies and procedures and submit report for every quarter
- Determine staffing needs, participate in staff recruitment, orient new employees, and oversee performance management
- Oversee the Internal Controls of the Eye Care clinics in liaison with the Finance Department
- Conduct Market Research to identify new opportunities for growth in the Eye Care Field
- Collaborate with the Marketing Department in the development and implementation of marketing plans and promotional initiatives for eye care clinic
- Prepare operational performance reports to enable evaluation of the performance of Eye Care clinic
- Update and revise SOPs to effectively carry out the goals and objective of Eye care clinic
- Plan and coordinate the development and implementation of new Eye Care Units
Requirements:
- Diploma in Optometry from a reputable institution or its equivalent or
- Degree in Management / Business Administration /Finance
- 5 or more years’ experience in clinical or administration position in a healthcare institution
- Excellent Customer service skills
- Demonstrates Leadership skills
Check how your CV aligns with this job
Method of Application
Interested and qualified? Go to Aga Khan University Hospital on aku.taleo.net to apply
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